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Site can't be reached

Hello I'm doing surveys online but I can't access to surveys that directs me to enter.ipsosinteractive.com because it's say site is not reachable. However, I am able to access this using VPN but surveys sites would banned people for using VPN. Costumer support has been no help. Are you able to acces

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58

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Decreasing ping time

i was reading a thread ab trying to decrease ping, but it's old so I'm posting this as a stand-alone question. I wanted to clarify.... basically as long as my system is running well there is nothing I can do to drop my ping since it is related to distance and the servers I'm connecting to right? &

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38

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prepaid Fraud Dept

I need the prepaid fraud dept phone number, Please. :)

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39

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BGW320 and multiple public IP addresses

I know this has been asked and answered many times, but many conflicting answers exist. Here is the scenario I'm trying to impliment if anyone wants to comment. My environment: BGW320 Gateway Router /29 static IP addresses What I want to do is have each public IP address go to a different ro

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94

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AT&T Cell Booster

AT&T Nokia Cell Booster stopped working a couple days ago. I have it connected to a switch that is connected to my starlink router. No power outages or any issues of that nature. I have reset the booster, deleted and re downloaded the cell booster app, re registered the booster. All lights are l

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133

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connect fax to gateway

Since my fiber installation, my Brother printer/fax (MFC-L2717DW) isn't found on the network. The installer didn't leave the box (which apparently should have a special phone line) or any instructions. 1: Do I need the special line cord; 2. If so, how can I get one (and the instruction booklet); 3.

Questions

240

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Trying to get landline reconnected

I am trying to help an elderly person get her landline reconnected. For some reason it was disconnected over a year ago. She ended up having her phone number transferred to a cell phone, but has been unable to use the cell phone and has been without any phone connection for a year. Recently her heal

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142

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fixed wireless wants new gateway

Hello! I have fixed wireless using a Pace 5268AC gateway. I only have the internet. I don't have nor want TV anything and I don't use or have access to cable. So is there another gateway available to me?

Questions

53

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Iphone 15 Pro no service after update

I performed a software update on my iPhone 15 pro this Saturday to version 17.1.2. After the update, I have not had cell service.  Luckily, I can still connect and perform calls over wifi.  When wifi is turned off, my service is displayed as SOS only/no service.  I have visited 3 ATT

Questions

659

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Autopay Discount to my $40.00 monthly plan

I'm not getting the Autopay Discount on my $40.00 plan is it because I'm on the Affordable Connectivity plan? Thank you

Questions

59

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Internet cancellation

While we normally have unlimited internet on our phone, your company employee suggested that we buy home internet for $20 per month, so we connected internet to our home.When we received a bill of around $ 400-500 per month, we said cancel it and returned the modem, then your company employee told u

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63

20

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"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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43

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Phone Stolen Over 1 week Ago - Cannot Cancel or Suspend Service

My phone was stolen over 1 week ago when I was in downtown reno. I have been attempting to get ahold of someone at ATT this entire time, but it is difficult as my schedule does not line up with the hours ATT is open. I was in Downtown Reno having a night at Gold Dust West Casino, when a homeless pe

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30

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HP Officejet Pro 8600 not visible

I can connect my HP Laserjet Pro 8600 Plus to my BGW320-500 router, via Wi-Fi, either using WPS, Pin or SSID and password. Either way the printer status is connected; IP address of 10.0.0.155 Network: (my network SSID) Host name: HP33F2EF. MAC address 2c:59:e5:ec:fe:bf Wireless Direct: Off

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96

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Offshore Gulf of Mexico - Prepaid AT&T

All the guys at work use ATT postpaid and get excellent data/service offshore in the Gulf of Mexico. I bought a pre-paid eSIM and it worked great while we were in Port Fourchon. However, once we arrived at our work location offshore the data no longer worked. Although I still have 4 bars, and all m

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98

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No help from fixed wireless internet

I've contacted att multiple, and I mean multiple, times about my fixed wireless internet. Some calls lasting for hours, being transferred until my head spun, talking to techs who have no clue what's going on. I've argued the fact that my equipment is registering more data than we are actually using.

Questions

169

10

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Closed

Roaming on Videotron in Canada

​​I am writing to express my frustration with the lack of coverage provided by AT&T in Canada, specifically in areas where Bell, Telus, and Rogers have no coverage. As a current AT&T customer, I am currently visiting Canada and I have found that the only network available in my area is Video

Questions

618

9

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Any upgrade BGW210-700

Does anyone know of an upgrade to the model stated in the subject line? I have had it since the start of service, roughly 2 years.  That is a long time in the tech world, so i figured I ask techy's :)

Questions

2.9K

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Mesh with ATT Air

Are we able to use a mesh system (eero) with the new ATT air? I plugged the Eero unit to the back and it works. Only issue is that the Eero network is not getting the same download speed as what I’ve been getting if I connect directly to the ATT Air. Isn’t the mesh suppose to match the same download

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545

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Getting a "sim not provisioned mm#2" message on Galaxy S3

I've been using this phone since it came out and today after putting my phone down for a few hours I saw this message. I removed sim card, battery, rebooted many times and it keeps saying the same thing.  As far as I know the other phones on the account are working but this one isn't for some

Questions

83

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