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Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+. I have done a ton of research on forums, found some
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AT&T Fiber Equipment
We have the: AT&T TL88102 DECT 6.0 2-Line Expandable Cordless Phone with Answering System and Dual Caller ID/Call Waiting, 1 Handset, Silver/Black People are having a difficult time hearing us. Please provide guidance. They are hearing static. Thank you.
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Landline Phone Troubleshooting
I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested
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Wireless Billing
Hey guys, I have an issue where my phone can't make outgoing calls. That means I can't make calls to the att phone support line. The physical att stores i've gone in to always tell me they can't do anything, and I have to call the tech support line, so I'm stuck. The att chatbot unfortunately does
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Android
Mobile Hotspot goes offline, sometimes after 15 minutes, sometimes less than that. Log into hotspot and see it no longer has a WAN IP but still says it is connected to the network, also found under Mobile Settings the Cellular Data is switched off and it will not allow me to switch it back on. Anyon
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Phones, Tablets & Devices
For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea
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AT&T Internet Equipment
My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst
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AT&T Internet Equipment
Subject line pretty much explains my issue. First off all, there is a different phone number listed on my call forwarding options, and I keep receiving an error message each time I try to add my number into the always forward option. Not a single troubleshooting step is doing anything aside from (Ed
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Device Features
I moved into a new build home in an established neighborhood. I've tried to call all the large internet service providers (including ATT) and my address does not show up on their system as available service. I'm sure this is only because this house is new and probably isn't updated into the system y
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AT&T Internet Installation
I recently purchased an AT&T DL72219 2 Handset system with Bluetooth capabilities. The phone quality is poor, and the Bluetooth quality worse. The Bluetooth unit connects with no issue, but no one can hear me when I speak. I've tried two different Bluetooth headsets (the most recent - a $120 Blue Pa
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AT&T Phone Equipment
Occasionally, someone will call and there is a pulsing squeal on the line. Almost impossible to hear the caller. When I call back there is no squeal. Any ideas of what may be wrong? The provider is a home phone through Straight Talk which uses a Verizon Tower. Thanks.
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Landline Phone Troubleshooting
This has been an ongoing issue for months now. I have 3 TV's in the house. One has the primary box and the other two have the satellite boxes. One of these satellite boxes constantly freezes the TV picture. It'll pixelate, then freeze itself for a second of two, then resume.
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Watching U-verse TV
We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S
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AT&T Phone Equipment
Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!
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Account Features
I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?
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AT&T Internet Installation
Closed
I was calling about an issue I had with my new service using a phone number from the official at&t website and they told me to call this number 855-930-0146. I called them and they told me my answer but is it a legit at&t number?
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Other Phones & Devices
Closed
200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T
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AT&T Fiber Installation
My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete
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AT&T Mail Login & Security
Cannot get help with AT&T 1800.288.2020 or Chat to fix the internet timeout. First tried to use the online chat which direct me to a webpage to troubleshoot the connection. As expected it didn't find any error and have an option to restart gateway. Proceed with the restart didn't help the issue.
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AT&T Internet Account
The phone says out of range or no power at base so I de registered it then registered it but then the error message came back 2 minutes later
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AT&T Phone Installation