How do we get a grace period on the prepaid card to keep the due date from moving every month? If I could afford a plan, I'd have one. I pay every month, but the date keeps moving. Who do we need to petition? They've taken my money several times even though I login every month. This last time the

I need to know how to file a complaint regarding an AT&T store location near me. The individual refused to help me and would not provide his name. Absolutely ridiculous. Thank you in advance.

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

Where do I send this worthless thing back?? Why won't they send me my label to return it ?

To Whom It May Concern: I contacted AT&T yesterday (12/17/2021) in regards to damage done to my property after having AT&T representatives (a technician & lineman) come out here to fix our downed services. We lost broadband/internet services starting on Wednesday following some bad storms th

I have been trying to pay my bill online and after I confirm how much, it says that I have changed my 4 digit pin recently so I have to verify my account. It's showing my old card but I need the ccv # and since I haven't had the card for a while I can't get past it to put my new card info in. How do

I have tried to get help from At&T tech support to have our cell phone service changed to another provider by unlocking our At&T GoPhones (Lumia 640 Microsoft phones). AT&T did a "network upgrade" in Mid-March 3/12/22 & our model phone was dropped from AT&T's new "network". 1st,

I just bought a house (yay!) and move in next week. I've been an AT&T customer for over a decade and want to transfer internet to my new house, but because the previous occupant did not turn off their service before moving out and it is weirdly still active, AT&T won't allow my service to tr

Being a retiree, I continue to use AT&T products and services, of which I have been satisfied. However, after numerous attempts to secure resolution (e,g,, three AT&T stores, Mobile Customer Service and Executive Customer Service), I feel I have no other option than to formally document thi

I placed an online order for the samsung galaxy watch4 classic 46mm black. the money for the taxes was deducted from my card and I received a confirmation email. Two minutes later i recieved another email stating my order was canceled. I contact At&t and spoke with 3 different reps. for over 35

Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

Contractors boring for installing AT&T fiber in our neighborhood damaged my sewer pipe that runs from my home to the main sewer. I called a plumber to because all my plumbing was backed up. He scoped my sewer line and find and clear a blockage from my sewer and he found that my sewer pipe was

Been an iPhone user with AT & T for over 30 years. upgraded to Samsung galaxy z fold 4.  6 weeks later, while zipped in my front pocket, It broke.  Big black line down the center of fold so screen no longer works.  filed claim with insurance and got new one. 275.00 dollar deducti

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

My client has U-verse with a Pace 5268AC router. One of his hosts requires pinholes, so that it can be queried from the internet via a mobile app. The host requires a fixed LAN IP address, which is in conflict with the requirement for the Pinhole configuration that it must be a DHCP host. The hos

I suspended my stolen AT&T phone as advised. The messaging did not say that I had to leave it active to transfer the phone number to a new device.  I got a replacement phone and sim card through Asurion (which further disables old phone).  I attempted the activation process and it fai

I am having a problem with my uverse my tv keeps freezing and I have tried everything

My Yahoo webmail client likes to kidnap various incoming e-mails at random. Even if it's a newsletter I read every day, it gets blocked one or more times weekly. Marking things "Not Spam" doesn't help. Is there no way to whitelist my approved senders? BTW, AT&T "help" is none at all on this

I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the op