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Green Boxes on the Street

Hello, I work for the City of Knoxville and a neighbor on N. Broadway keeps reaching out for the City to clean up some ugly green utility boxes left on the sidewalk. I reached out to the Public Service Department and they said that the boxes belong to AT&T. I have no idea who to contact about t

Questions

636

3

0

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Locked out of email. Cannot change password

We have been locked out of one of our email accounts. It continually says that we have tried too many times when choosing “forgot password”. We have done a chat, we have called, this is a huge disaster and run around. I need my password reset and need in my email.

Questions

158

1

0

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How do I remove apps that have been installed without my knowledge and do go away with factory reset

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

Questions

123

3

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SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

Questions

1K

6

0

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billing adjustment due to U-verse/internet outage last month?

I was without U-verse TV and internet for about 9 1/2 days last month. Will there be a billing adjustment for lack of service for more than a week? John in Houston

Questions

437

3

0

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Closed

My at&t prepaid account disconnected today but I just added money this sunday

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

Questions

14K

257

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Denied new account service for no reason

I had my most frustrating experience with AT&T just now. I was on a call with them for over an hour trying to switch from T-Mobile and bring in 2 lines. After spending an hour the fraud lady comes on the line and says your application is denied without giving any reason. ? I have lived same addr

Questions

2.3K

18

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Offer of free AT&T Cell Booster by going to: att.com/AcceptMyDevice NOT WORKING

Hello, I have a microcell to boost my signal. As 3G is going away, AT&T says to go to att.com/AcceptMyDevice to accept a free AT&T Cell Booster as supplies last. I've been trying to access the site for days from my phone and my laptop and it doesn't work.  Recently sent a message to

Questions

3.9K

58

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How do I get rid of useless apps I don't use but are stuck on my phone

My phone has been having storage issues lately and I'm trying do free up some storage and there are all these useless apps I don't use like the direct TV app or Facebook that take up a total collective of 7.4 GB of storage out of 16 GB that comes pre installed on the phone I can't Un install them h

Questions

328

3

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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22.5K

176

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Transfer phone number of suspended phone to replacement phone

I suspended my stolen AT&T phone as advised. The messaging did not say that I had to leave it active to transfer the phone number to a new device.  I got a replacement phone and sim card through Asurion (which further disables old phone).  I attempted the activation process and it fai

Questions

1.1K

3

0

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Underground cable markers

AT&T recently ran underground fiber optic through my neighborhood. Upon installing this line, they placed many white and orange markers to show the location of the FO line.  These markers are unsightly and I would like to have them removed.  The path of the FO line is along a stretch

Questions

1.1K

8

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Address Validation

I have been trying to get AT&T Fiber for three weeks now. I created a ticket to have my address validated. They were claiming that I did not provide an apt # for my address, but there was no number to provide. I live in a townhouse, not an apartment. I have called multiple times and my original

Questions

6.1K

3

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CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

Questions

6.8K

2

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How to fix bad wireless phone signal at home?

For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the

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5.5K

3

0

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Return Policy

Yeah let me say this about yall return policy, how come it states that if a phone be bought by phone from AT&T, it can be return to any AT&T retail store during the return and exchange period, as I went to 2 AT&T retail stores yesterday to try and return that phone and no luck in either

Questions

3.2K

11

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Service NOT working even with multiple bars of LTE

I live in a more rural area, and the only service that has worked out here is At&t, so I left Verizon to have cell service but over the last year service has been very slow through AT&T. In the last few days service has slowed down even more or completely stopped working - even to send a tex

Questions

2K

2

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Internet Air wifi speed is INCREDIBLY slow and unreliable

We regret switching over. We have a cell tower less than a mile away. Our download speeds range from .7 Mbps to 239 Mbps. The picture on our TV is blurry. Using my laptop, I keep losing the internet connection altogether. I am paying for an extender and wonder how many I will need since they can on

Questions

4.4K

31

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the first time i asked my forum got hijacked by att lurkers so this is attempt 2

i will add i did NOT accept an answer, although i was and am in the process of trying out solutions suggested to this question but i find it peculiar that i was bombarded and harrassed all to have that thread closed unbeknowst to me.... so i repeat My mother and I have/had a family sharing pla

Questions

164

8

0

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How do I separate or filter Post Malone?

How do I separate or filter him out of my "experience" he is mean. Keeps ransomwaring me for gift cards.

Questions

61

4

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