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Mislead and stolen money!!

Att style my money, i was mislead from the get go when i switched my 3 cell phones over back in February2023 , everything the sales guy said was wrong and im being screwed out of over 300 dollars.  This is illegal!! They over charged me for 7 months have me the worst customer service I'd my li

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EMAIL Trying to log onto my AT&T/Yahoo mail account through "currently.com"

Depending on how AT&T feels that day (in order of what most often happens): 1) I get timed out The connection has timed out An error occurred during a connection to oidc.idp.clogin.att.com.   The site could be temporarily unavailable or too busy. Try again in a few moments. (or a co

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210

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PLS HELP! AT&T CS Rep Canceled My Account when asking about services for people with disabilities.

I have a problem that I have never encountered, nor expected from AT&T, after being a loyal customer of over 15 years. A little over a year ago, I was diagnosed with severe ADHD and written a prescription that was nothing short of being a total life changing experience. A few months later, I met

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54

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

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23

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

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37

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Why Will Call Log Not Load

I tried the digital chat auto response, which did not yield the information: [AT&T] : You can get a list of your digital home phone calls using a smartphone, tablet, or computer.  1. Go to (Link)Phone features(Link) 2. Select the Call History tab 3. Do one of the following: &nbs

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63

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Pre paid card PIN number not visible on new card

Prepaid card I just bought at Walgreens is damaged the PIN number is not visible how do I get either a way to use or a refund

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15

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U-Verse Fiber Install No-Show

So far, going on two no-show appointments in a row. I've missed work both days to accomodate a "busy technician schedule" but have been stood up both times. Now I'm chatting with a "supervisor" by the name of Eldrich, and they claim that my service keeps getting changed due to an "issue at the locat

Questions

159

2

Requesting Fiber

Hello, I'm the President of our Neighboorhood HOA. I was wondering who we contact locally to get a bid to price out bringing AT&T Fiber to our neighborhood? The neighborhood down the street from us has AT&T Fiber so I know it would be possible. We currently only have Spectrum as an option an

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95

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Shadow.tech service slow speeds and high latency

I am in southern california with fiber 1000 service. speedtest show about 900 down and 500 uphowever i get constant messages from the shadow service i have a laggy connection. happens on xbox as wellshadow did a speedtest to their datacenter in dallas and a traceroute. they found that the att server

Questions

426

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Cut my irrigation line from initial AT&T service connection to my home. No response from AT&T to cover damage repair?

Hello, My irrigation/sprinkler line was cut during the initial install of AT&T service back on October 14, 2021. Ms. Katherine Bigsby. the claim examiner did not respond back. She called me on the 15th and asked to attach the proof of repair. I had to wait for my bill generated from the service

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Closed

lack of response from ATT associates

My wife and I were promised repayment for her office rental expenses incurred while we awaited the installation of ATT dedicated internet. The installation took over 6 months instead of 2-3.  The promises were made by Tim [EDITED] who managed Sabrina [EDITED].  We were also in contact wi

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39

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Has anyone else had a utility line cut during line burial?

I had fiber Internet installed this week. They buried the fiber line yesterday. The crew didn’t wait for the other utility lines to be marked and they cut the line of another utility. I can’t find the correct number to call about this. The crew also barely buried the line close to the house and le

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46

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

578

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10 days my att internet been down

Dear AT&T,   Today it has been 10 days and still no internet service from AT&T(30104) All I want to do is watch my roku TV.  Today I figured out if I pay for mobile hot-spot data on my AT&T  pre-paid phone I can watch tv, but the only problem I have is I've already paid f

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67

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Tree Branches falling on ATT Telephone and Internet wires

A large tree is falling on the AT&T wires inn our neighborhood, what can we do as it sits on city property? If it falls several homes will be without services and the Santa Ana winds in Los Angeles are soon to be here?

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42

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At&t Service lines: Property address: , Murrayville, Ga. 30564

Help please, Your contractor, who I had a conversation with, is currently installing At&T line underground in front of the above property and having a AT&T junction box placed, junction box is there already with AT&T stamped on it, on the right of way on front of same property, no probl

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40

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bill for receiver

I received a bill for a receiver ATT says I did not return.....the note says "Receiver not returned." I have the USPS Store shipping confirmation label. $150 bill for an item I can prove I returned.

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51

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I want to give kudos, can an employee contact me?

I just had a great support call, and tried to reply to the call summary email but it appears to be unmanned. I won't post it all here but can someone with a UID and contacts in ATT Customer Care reach out so I can send my message to be passed along to customer service operations? I'm not expecting a

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72

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

967

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