At&t did not show up for service appt yesterday and now I had to reschedule for two days later. Why am I not on a list of work we didn't get done and need to complete. I shouldn't have to go to the back of the line if at&t did not keep their own appointment.

I just got scam out of $150 reward card. What to do? Data breached is more of a deal here. I hope AT&T can resolve this issue.

Worst service in the nation. One thing I realized is that a snake will still be a snake even after you feed it. I’m done dealing with this service. All the frustration and disrespect, taking my money and laughing at me. ATT does not have to change. WE do. Stop letting these companies walk over us wi

I have been a customer of Att fiber for a few years now and recently experienced numerous UNETHICAL practices this year. In September of 2022 I switched from the 1000 mbps plan to the 2000 plan. In doing so I lost my free HBO Max. Not once did the rep on the phone or the sales rep that came to my ho

I have had a dsl outage for almost 3 weeks now. I have called to check the status multiple times with the only answer being that it will be restored in 2 days. On top of this, AT&T wants to charge us $1000 for our business and fax lines EACH because landlines are now obsolete. They have suggeste

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I have had 3 lines with ATT for about a year. I decided to transfer to another carrier to take advantage of a promotion to have the remaining balance of our devices paid off. So i paid off the balance on all 3 of our devices and was told that after doing that I could get them unlocked so I can port

Returned phone- which came w upgraded service- cancelled and returned immediately after no one at AT&T could tell me what charges were- this was over a month ago- still getting hit w 350 phone bill?! No one at AT&T can help- they say it can take months to process the phone return which they

I was approved for 4 lines and 4 new phones on 11/28/2022. 3 phones in stock, 1 phone had to be ordered.   The ordered phone got lost/not actually ordered, to fix it AT&T canceled/re ordered then we found out it was not actually ordered. Now, today 1/11/2022, the promotion that we ori

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

My company runs opt in sms campaigns for content creators online, and we have started to have a large portion of our ATT subscribers' messages blocked in the last day.Can I get in contact with someone on your support team that will enable me to understand what caused the block (we have been operatin

i can't even activate my new smart watch because step 4 of the process won't even load into the webpage. 4 different browsers, exact same result. it just blows my mind that a company like this cares obviously so very little for their online appearance and functionality. An old friend of mine used to

I have the worst experience with AT&T, I sent 3 almost new phones to do trade in and after waiting more than 3 months they told me that they had already received them, so now they tell me that they never received them since they were sent to the wrong warehouse, They stole my phones and lied to my f

I get to sign in easily without any stress but when I try carrying out any activity, say trying to add devices to the cart it logs me out immediately saying "sign in to your deviceYou've signed in with user ID: ******Have another ID?We can't find a wireless account for that ID. Have a different ac

My account was never authorized to call internationally. However, as a victim of domestic violence, my young teen was convinced to make over $1800 worth of calls internationally by her father. I called AT&T. I explained my plight. I asked for the service to be terminated so I can afford to pay

I have been a faithful AT&T customer for several years now. But this is about to push me to change cellphone providers.  I see T-Mobile with pay up to $650 per line to switch people over.  Depending upon how this situation is handled, I may be giving them my business from now on...

I have a problem that I have never encountered, nor expected from AT&T, after being a loyal customer of over 15 years. A little over a year ago, I was diagnosed with severe ADHD and written a prescription that was nothing short of being a total life changing experience. A few months later, I met

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

AT&T sells me on an AT&T credit card based on the fact that I would receive up to a $20 per month credit for setting my autopay to the new credit card (and spending a certain amount which is irrelevant for this issue). Within 2 months they decide that using a credit card for autopay is no l