I have contacted AT&T since October about an issue. My phone was completely smashed & inaccessible to use in any way. I need my phone for work, since I work from home. I go to the store to get a new phone, because again…mine was completely destroyed. The rep there tells me I have to get a ne

Hello, I am an AT&T employee trying to add a line to my account. There are 3 existing lines, all of which are on device payments, and would like to add a 4th line on device payment as well. When I do the credit run, the system is requiring a payment in full. My credit score is excellent and

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Supposed to be receiving a call from a manager at the Customer loyalty area and hope that this wasn't who just called back. Any one have any experience with them? The person I spoke with on Friday was amazing and even followed up with me on Saturday to see if they had called.  But this person

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

WE ARE COMPLETING A CONSTRUCTION PROJECT ... THERE IS AN EXPOSED ATT FIBER LINE AND NEED TO HAVE RELOCATED. WAS GIVEN A TICKET NUMBER BUT NOW TOLD HVE TO SPEAK TO SOMEONE ELSE BECAUSE THE LADY THAT TOOK THE ORDER AND GAVE THE TICKET NUMBER MAY HAVE DONE WRONG. NEED TO RESOLVE THIS AS THIS IS A PUBLI

To be clear: I am not an AT&T customer.  And based on my experience. I doubt I will change over even though I was looking forward to fiber optic speeds.  An AT&T contractor laid fiber optic cable in our neighborhood.     For past 2 months I have tried to get so

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

I have been a customer of Att fiber for a few years now and recently experienced numerous UNETHICAL practices this year. In September of 2022 I switched from the 1000 mbps plan to the 2000 plan. In doing so I lost my free HBO Max. Not once did the rep on the phone or the sales rep that came to my ho

I just got scam out of $150 reward card. What to do? Data breached is more of a deal here. I hope AT&T can resolve this issue.

At&t did not show up for service appt yesterday and now I had to reschedule for two days later. Why am I not on a list of work we didn't get done and need to complete. I shouldn't have to go to the back of the line if at&t did not keep their own appointment.

Worst service in the nation. One thing I realized is that a snake will still be a snake even after you feed it. I’m done dealing with this service. All the frustration and disrespect, taking my money and laughing at me. ATT does not have to change. WE do. Stop letting these companies walk over us wi

Moved From Alexandria VA one year ago and signed up for AT&T TV and Internet. Special promotion $89.99 two year contract, two year guaranteed price. * Can us Smart TV on one unit without renting box - Incorrect! Must have a specific smart TV. * Self Install Kit - Technician was out 2 days an

I have had a dsl outage for almost 3 weeks now. I have called to check the status multiple times with the only answer being that it will be restored in 2 days. On top of this, AT&T wants to charge us $1000 for our business and fax lines EACH because landlines are now obsolete. They have suggeste

Service Refund Att upper management - ceo - board - needs to understand how poor their support is. I've been online 1 hour and twenty thirty minutes waiting for competent technical support. Requesting a refund of one months billing fees for each hour I'm on the phone or alternatively equal

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I returned a equipment via UPS store per your instructions years ago and used your pre paid upc code print out for shipping the equipment back to you and you still charged me for equipment and reported me to creditor for collection that i have recently found out about. I C System Inc.   Accoun

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician