Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (167)

Relevance
DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

36

0

0

Closed

pole removal and transfer (ATT pole)

i had filed a presidential complaint to have a rotted pole replaced about a year ago and you replaced the pole with in 3 days but i have been waiting for about a year for the pole removal and transfer your wire to the new pole all other utilities have moved already. i have left the dirt from the new

Questions

 • AT&T Phone Equipment

97

4

0

Non-AT&T customer who needs assistance in issues caused by AT&T

To be clear: I am not an AT&T customer.  And based on my experience. I doubt I will change over even though I was looking forward to fiber optic speeds.  An AT&T contractor laid fiber optic cable in our neighborhood.     For past 2 months I have tried to get so

Questions

 • AT&T Fiber Installation

56

0

0

Unethical behavior

I have been a customer of Att fiber for a few years now and recently experienced numerous UNETHICAL practices this year. In September of 2022 I switched from the 1000 mbps plan to the 2000 plan. In doing so I lost my free HBO Max. Not once did the rep on the phone or the sales rep that came to my ho

Questions

 • AT&T Fiber Account

46

1

0

EMAIL Trying to log onto my AT&T/Yahoo mail account through "currently.com"

Depending on how AT&T feels that day (in order of what most often happens): 1) I get timed out The connection has timed out An error occurred during a connection to oidc.idp.clogin.att.com.   The site could be temporarily unavailable or too busy. Try again in a few moments. (or a co

Questions

 • AT&T Mail Login & Security

79

3

0

Facilities Issue - Tech Confirmed That Isn't True

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

Questions

 • AT&T Fiber Installation

428

0

0

Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

 • AT&T Phone Installation

41

1

0

Approved for 4 lines and 4 phones, never received 1 phone-huge mess, now credit won't approve that missing line

I was approved for 4 lines and 4 new phones on 11/28/2022. 3 phones in stock, 1 phone had to be ordered.   The ordered phone got lost/not actually ordered, to fix it AT&T canceled/re ordered then we found out it was not actually ordered. Now, today 1/11/2022, the promotion that we ori

Questions

 • Wireless Account

54

6

0

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

 • AT&T Internet Account

34

1

0

NEED ATT FIBER RELOCATED

WE ARE COMPLETING A CONSTRUCTION PROJECT ... THERE IS AN EXPOSED ATT FIBER LINE AND NEED TO HAVE RELOCATED. WAS GIVEN A TICKET NUMBER BUT NOW TOLD HVE TO SPEAK TO SOMEONE ELSE BECAUSE THE LADY THAT TOOK THE ORDER AND GAVE THE TICKET NUMBER MAY HAVE DONE WRONG. NEED TO RESOLVE THIS AS THIS IS A PUBLI

Questions

 • AT&T Fiber Ordering

60

3

0

Back iphone glass cracked

My iPhone 13 pros' back glass shattered. The phone still functions normally and the camera works, and I pay for the 4-plan insurance monthly. How much will it be to be fixed?

Questions

 • Apple

37

2

Keeps signing me out.

I get to sign in easily without any stress but when I try carrying out any activity, say trying to add devices to the cart it logs me out immediately saying "sign in to your deviceYou've signed in with user ID: ******Have another ID?We can't find a wireless account for that ID. Have a different ac

Questions

 • Online Account Access

1.8K

3

0

Cancelling Service

I need to cancel my services. The system is very outdated and the majority of the sensor and panels no longer work. I recently spent hours to finally speak to a support member only to have an appointment to fix everything cancelled and no word back on a reschedule for months.    Since DL provides ba

Questions

 • Billing & Payments

68

1

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

58

1

0

U-Verse Fiber Install No-Show

So far, going on two no-show appointments in a row. I've missed work both days to accomodate a "busy technician schedule" but have been stood up both times. Now I'm chatting with a "supervisor" by the name of Eldrich, and they claim that my service keeps getting changed due to an "issue at the locat

Questions

 • AT&T Fiber Installation

150

2

Closed

lack of response from ATT associates

My wife and I were promised repayment for her office rental expenses incurred while we awaited the installation of ATT dedicated internet. The installation took over 6 months instead of 2-3.  The promises were made by Tim [EDITED] who managed Sabrina [EDITED].  We were also in contact wi

Questions

 • AT&T Fiber Installation

38

5

0

Closed

Help with $570.14 in Duplicate & Fraudulent AT&T Billing

As a loyal customer of AT&T for over 25+ years, I'm asking for help with $570.14 in outstanding credits due for AT&T's duplicate billing along with fraudulent charges on my wireless account. In January 2022, AT&T overcharged me $248.55; in February 2022, AT&T overcharged me $218.35,

Questions

 • Wireless Billing

38

2

0

Requesting Fiber

Hello, I'm the President of our Neighboorhood HOA. I was wondering who we contact locally to get a bid to price out bringing AT&T Fiber to our neighborhood? The neighborhood down the street from us has AT&T Fiber so I know it would be possible. We currently only have Spectrum as an option an

Questions

 • AT&T Fiber Installation

79

2

0

How can I tell if a company is a legitimate MVNO?

I see a lot of providers out there claiming to be MVNO's on AT&T's network, some even offering things like "unlimited data" "no throttling". I understand a legitimate MVNO would buy wholesale and they may be able to work that out, it would just depend on how much they were willing to pay, but it see

Questions

 • Data & Messaging Features, Internet Tethering

103

1

0

Customer service

I need to speak with someone from customer satisfaction! I have called in 5x about fraud on my account. My issue was not resolved and still no adjustment applied. I spoke with two managers 5 reps and my issue still unresolved ma4655 told me that I need to call fraud. Hold time for fraud is 1 hour, n

Questions

 • Wireless Account

23

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.