I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

I have contacted AT&T since October about an issue. My phone was completely smashed & inaccessible to use in any way. I need my phone for work, since I work from home. I go to the store to get a new phone, because again…mine was completely destroyed. The rep there tells me I have to get a ne

#ATT told us that if we move our service to them, we will get the following. A 25% teacher discount, an auto pay discount, a trade-in discount of iPhone X, a tired offer discount on each added line. (4 additional lines we gave them).  The email was clear $180 per month.  They didn’t tell

I had a call with first agent and he was agree on refund money and call disconnected. I called again to talk to 2nd agent, and Neal (edited per community guidelines) was 2nd agent, and he was not able to refund the credit. I talk to Neal's manager Kadil (edited per community guidelines), and he was

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

No wifi calling on my unlocked s22 + I got it today. I use Firstnet which is through ATT and same programming. Tmobile, verizon, sprint all accommodate unlocked phones. ATT doesn't care about customer wants and needs, and they dont care about people on its towers. They aren't even Verizon call qual

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Have had my phone for 5 years now, bought from a non ATT retailer. Have chatted with ATT tech support 3 times, each time was told that they'd address it. Last time was with someone from billing, who saw that I haven't owed payments or been on a service plan for this phone since 2017. How to unloc

Hello, I am an AT&T employee trying to add a line to my account. There are 3 existing lines, all of which are on device payments, and would like to add a 4th line on device payment as well. When I do the credit run, the system is requiring a payment in full. My credit score is excellent and

At and t took $645.22 from my elderly mother's bank account when she cancelled her service. She was at the pharmacy trying to pay for her medications when she found out her bank account was empty. She is on a fixed income and has to make due for long stretches until her next tiny deposit. She can

My company runs opt in sms campaigns for content creators online, and we have started to have a large portion of our ATT subscribers' messages blocked in the last day.Can I get in contact with someone on your support team that will enable me to understand what caused the block (we have been operatin

Service Refund Att upper management - ceo - board - needs to understand how poor their support is. I've been online 1 hour and twenty thirty minutes waiting for competent technical support. Requesting a refund of one months billing fees for each hour I'm on the phone or alternatively equal

i can't even activate my new smart watch because step 4 of the process won't even load into the webpage. 4 different browsers, exact same result. it just blows my mind that a company like this cares obviously so very little for their online appearance and functionality. An old friend of mine used to

I just got scam out of $150 reward card. What to do? Data breached is more of a deal here. I hope AT&T can resolve this issue.

In July this year, I inquired with AT&T call center for postpaid connections with mobile phone bundled with it. The guy took my ssn, ran a credit check, and proposed postpaid with Iphone bundle. I was asking two connections. The cost was too high for my budget and so i declined on the call itself, t

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

I returned a equipment via UPS store per your instructions years ago and used your pre paid upc code print out for shipping the equipment back to you and you still charged me for equipment and reported me to creditor for collection that i have recently found out about. I C System Inc.   Accoun

I have the worst experience with AT&T, I sent 3 almost new phones to do trade in and after waiting more than 3 months they told me that they had already received them, so now they tell me that they never received them since they were sent to the wrong warehouse, They stole my phones and lied to my f

Moved From Alexandria VA one year ago and signed up for AT&T TV and Internet. Special promotion $89.99 two year contract, two year guaranteed price. * Can us Smart TV on one unit without renting box - Incorrect! Must have a specific smart TV. * Self Install Kit - Technician was out 2 days an

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago