So I live a decent sized development. Fiber was ran a couple of years ago and I thought it was so weird that we still had no ATT fiber because I would periodically check the availability tool. I recently learned though that a ton of my years got ATT fiber soon after and it's just my address it has a

AT&T installed new fiber service in my neighborhood, and during the process significantly damaged the main sanitary sewer line to my home as well as my lawn irrigation water lines resulting in house-wide backed up plumbing and back alley flooding.  I have attempted filing a property damage claim thr

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Hi, I put the trade in phone in my collection box on Sept 20 and the USPS man took it at the same day. After 2 weeks, there was no update status in my account as well as USPS tracking. So I decided to report to USPS and they told me to contact Hyla. I called Hyla on Oct 7th or 8th, the agent told

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Hello, I am reaching out for help because I feel like leaving AT&T after this horrible experience after being an AT&T customer for over 20+ years. This is what happened:  I went on a cruise out of the country from Apr 17- Apr 24, 2022 (from New York City to Bermuda and back) On the

I DREAD calling in to AT&T customer service. The most recent experience I had was awful and any before have not been better. This recent time I called in, went through the automated system and was connected to someone who is clearly new to the team, not a problem, but they are sitting there obvi

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

How do i get the 250 reward card for coming over to at and t and activating a new line/acct.

Hey there - We just bought a new build house and I have an ATT box in my yard. The numbers on the box are L484, 13, D. I know the neighbors on my road have ATT service. How do I get this pulled to my house? I am willing to PAY for this to be pulled to my house. I would even be willing to pay for a d

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our governmen

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u tha

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Service Refund Service Refund Att upper management - ceo - board - needs to understand how poor their support is. I've been online 1 hour and twenty thirty forty minutes waiting for competent technical support. Requesting a refund of one months billing fees for each hour I'm on

Supposed to be receiving a call from a manager at the Customer loyalty area and hope that this wasn't who just called back. Any one have any experience with them? The person I spoke with on Friday was amazing and even followed up with me on Saturday to see if they had called.  But this person

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Hello, I am an AT&T employee trying to add a line to my account. There are 3 existing lines, all of which are on device payments, and would like to add a 4th line on device payment as well. When I do the credit run, the system is requiring a payment in full. My credit score is excellent and