Hello, I have submitted an unlock request, it states that it will take two business days. It has been over two business days, and it is still processing. Current status - IN-PROGRESSWe're reviewing your unlock request now. Please allow two business days for processing.We'll email you soon with a dec

5 and a half hours of phone calls, 3 visits to 2 stores to get a number transferred. CS reps don't know what they are doing, the automated answering is poorly programmed, disconnected calls with NO call backs, phone line CANCELED, CS reps taking poor notes to allow transfer to happen, a canceled pho

I have an active sbcglobal.net email account. How can I view my sent and received emails from Sep-Dec 2011?

I signed up for business high speed internet (fiber) in my area on Feb 6th, and since then have had multiple appointments cancelled, delayed, and deferred. every time I call and they promise a date for installation it is cancelled and moved. I've called and asked for them to fix it and expedite the

I have visited the (same) store 4 times and called customer service 3 times and still no response/result so this is my next effort. I understand there is no way to email. I have a charge for 2 devices (1,000 ea) that I have already returned to the store and did not get a receipt for. Should my next

Yeah so I contacted chat support for questions on my phone insurance and if my screen protector was covered under it. The agent was quite unknowledgeable and told me they had to reach out to other agents for help. While talking, they told me the account name. Some point later they started ignoring m

I have submitted the POA needed per email and gotten an automated reply. No communication thereafter. Store manager has done it also, then a person via phone. It has been in total 3 weeks and absolutely no reply even after I have followed up on the phone and email multiple times never getting any em

I went to Sam's club around 5/16/22 was told that switching from Verizon I could save $150 a month, I was excited I informed my spouse of the savings, well we where both able to go on Friday of Memorial weekend, first the rep wasn't wanting to assist us, they had to call in someone. The rang up th

I purchased (bought outright) an IPhone 12 mini from a local Official AT&T store. It is now 14 months later that I’ve had AT&T prepay.I found better priced prepay plan else where so I call 611 and it begins. First I was told my AT&T iPhone 12 mini can NOT be unlocked because I have an in

There's a lot of negative feedback that can occur and I wanted to take the time to share some positive feedback. I can't find an email or any source on where or how to do that. Hopefully this will get where it needs to go! I had one of the best support experiences I've had in a long time today. I ca

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

I set up new Internet service online and provided my ACP approval number. I was given an order number and received an email asking me to confirm my email address, but I never received any other confirmation or status. I called customer support, they gave me an account number and said I would receive

AT&T can get away with legally asking me to 'trade' in my phone then charge me for it monthly by not applying the credit I was promised when I purchased my new phone? They literally stole my old phone and then are charging me the full price for my new phone after I returned my old phone. This is

I was having issues with this craptastic BGW210-700 router and I went to the chat to get help. I spoke to three different techs through chat.  Ester, Harrison, and Marshal.  All three of them gave me different information and I was told i was going to get the latest router. Even Harrison

Have no fixed wireless internet since 07/07/22. Have been ran in circles on numerous phone calls. Transferred here and there. NEVER can get tech support. First they sent tech to house unable to get signal needed new antennae, new work order then second appt guy didnt even show up! 3rd appt tech from

​​I am just going to post the text from my first interaction... ​​ ​​AT&T Company Chat Transcript​​​​- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -​​​​Reference Number: 16793582643517536​​​​DATE/TIME: 2023-03-20 08:23:59​​ ​​***Connected to live agent***​​

AT&T used to be the best carrier in my area (Louisville KY) but it has since become terrible and almost unusable. I've tried refreshing the connection on AT&Ts support website and restarting my phone and nothing seems to work. I have a iPhone 14 Pro Max and even on full bars of "5G" im getti

This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program. 1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone. i have initiated BBB consumer comp

How do I submit a request for carrier visibility so I can view and select another cellular provider on my iPad Pro 3rd Gen 11' Right now the only option available is AT&T. My iPad is already unlocked.I called at&t at 8003310500, but the cs doesn't know what I am talking about and tell me to go to a

My account and my phone has been compromised with the data breach on Apr 18, 2023. It was said that it was a Vendor Breach who exposed data of some AT&T Wireless customers. I believe this actually happen at one of your retailer stores. Also, I have been through 4 new phones in the last month and