I am trying to cancel our Fax number that is owned by Teleport Communications Group, a company under AT&T. AT&T is unable to find this number when I provide them with our account number. There is no contact listed for Teleport Communications Group online, and we pay for our Fax line through AT&T. Wh

I canceled my landline service through CenturyLink over a year ago. Apparently it had AT&T long distance service with it and I am still getting bills for that directly from AT&T (never did prior to canceling the landline, it always came on the CenturyLink bill) for service that they can't even be pr

Very upset by this. My house burned down November 13th. I only had a land line. I called to cancel the number within a week. Was told it was canceled. Got a 200$ bill. Sent payment along with a letter that explained the phone was suppose to be canceled due to fire. Hoped for a refund. Next month got

I am approaching 65 minutes on hold to try and cancel my att uverse subscription and my internet 100. at this point should I just go to my bank and fill out an unauthorized electronic funds transfer since I am unable to cancel my account due to them intentionally putting my on an endless hold ?

We began our installation paying for fiber optics. The tech showed up and said we can’t have it even though we had already paid for it. Then an att salesman walked into our house with no permission trying to sell us stuff we didn’t want. Then we had to move and they said we could t transfer service

I've called AT&T 4 times over the past month to cancel my home internet. I still have yet to receive confirmation of cancelation and I have been billed twice since I tried to cancel the first time. I keep getting cancelation numbers, and when I call back the representative says the same thing ea

I have recently lost my job and was forced to move states to live with my parents. I need to cancel my AT&T service.

On April 23rd ATT advised I could COMBINE my PHONE LINE and DSL LINE to save money (I then turned around and invested the money back in the faster speed internet)... their Retention employee didn't process the request correctly so they disconnected and CANCELED the DSL and now refuse to reconnect it

This morning I canceled my ATT service, and I going to tell you why. I had a 12 month introductory offer that expired in January, I have been paying $57 a month since then. On August 10 my modem stopped working. Called technical support, which goes to a useless call center in India and all they do i

I began trying to cancel my service after I received my bill in September. I have now been billed for another month and I have not had the service connected to anything since that bill in September. Will just returning the equipment force it to happen? I will not pay the bill until this is resolved

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

Hi, AT&T team.I was relieved from the AT&T prepaid multi-line account. I changed my plan from the AT&T prepaid multi-line account($65 Unlimited Monthly Plan) to $65 Unlimited Monthly Plan by mistake. Is it possible to undo that? I hope that i won't lose the services associated with

Hi, I have 85$ prepaid plan when i used to be in USA, now I currently out of the country and I cancelled my subscription when i left before COVID-19 outbreak, back then I activated the auto pay method since I already left US and I'm not using the line anymore why Auto pay is still charging to my cr

Hi, I moved back from US to Europe and now based in Europe I cannot access my AT&T prepaid account (under paygoonline.com) anymore to end my AutoPay. How can I reach anyone from AT&T to cancel my prepaid plan?   Thank you so much for your help! Best Sandra

I have had AT&T wireless for years and decided I wanted U-verse bundled. I called about a week ago to see what kind of deal I could get. After being on the phone with the sales guy for about an hour, I was promised all this stuff at a great rate. We scheduled the installation appt. and I asked for a

I've been using a $35 prepaid plan ($30 with autopay). Last week, I've changed that into a $15 plan since I'm outside of the States now and not going back until after about 4 months. I still wanted to keep my number so I changed my plan to a cheaper one. However, when I go to my prepaid account page

I need to cancel this internet service ASAP. I am extremely unhappy with many aspects of this service (speed, technical issues, multiple service visits, etc) and I need to know if I have a contract with AT&T. As far as I know, there has never been any mention of ANY type of commitment or service

I have been trying to cancel my U-Verse TV service and just keep internet since July 2022! I have called several times, spoke with many different people, all have looked into the issues, "said" it's been corrected, given me credits for the inconvenience, yet here it is December 2022 now, and things

I was directed to download direct tv app to cancel my service. My account information as well as my login information was not accurate. I tried all work arounds… look up ID reset password. All have failed multiple times. 

How do I cancel?