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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

Questions

182

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0

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how to remove/cancel a line on my plan

Is there a way to cancel and remove a line on my plan without affecting my other lines on the plan? Can I do this online? If so, where? I only found how to suspend the line, but I need to cancel it.Thanks!

Questions

227

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Att Error - they are "double dipping"

It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav

Questions

464

10

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Lost phone number

I was on my moms plan. I would pay her monthly. It was just how we did things. She unexpectedly passed away and her husband cut my line because I disagreed with how he was handling my moms belongings. Is there any way to get my number back? I have had that number for years.  

Questions

1.2K

6

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Cancel autopay from overseas

I use Att prepaid services and forgot to disable autopay before coming back to South Africa. I need to disbale it asap from here but the website cannot be accessed for some reason. Please help?

Questions

61

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How do I cancel my AT&T U-verse account without knowing my account number?

Hello. I am looking to cancel my AT&T U-verse account. I paid for my sons and his mothers cable for the last 4+ years. They do not want it anymore and I do not live there and want to cancel it. Please advise what to do. I do not know account number I have been billed directly through bank and d

Questions

229

1

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

491

4

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Cancel tablet line on share plan

Hi everyone, I have 9gb mobile share iPhone and iPad on my account. I was wondering is it possible to cancel my tablet line, and just continue to make payments on tablet or well att want the full balance payed off?

Questions

3.6K

1

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Service Cancellation Confirmation

I called customer service today to cancel my U-verse and internet service, but wasn't told I would receive a confirmation letter or email. However, when I read about returning equipment, the website mentions showing a letter or email to FedEx or UPS. How long does it take to receive the confirmation

Questions

631

1

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Remove a person from account authorization

My ex partner didn't have permission

Questions

310

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How to Cancel a Cellular Data Service on Apple Watch SE?

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

Questions

2K

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Closed

How to located a Corporate Store?

I have a problem that I've been told can not be handed at an authorized retailer. I have been told that I HAVE to go in person to a corporate store to present paperwork. However, when I go looking online to locate a corporate store, it is not clear which stores are corporate stores and which store

Questions

46.1K

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Temporary Stop Prepaid Plan

Currently using $50 monthly plan. I'm leaving the US from late March till August so I'd like to cease the account for that time.I read in the other post that changing to 25cent a minute plan works but does it really work (I often get a call from stranger)? Also is it the only way to avoid paying whi

Questions

198

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ATT won't unlock my device. Fully paid but account canceled

I canceled my ATT service. My final bill was paid in full. I even have a 45 ¢ credit on the next month. I tried the online unlock thing. It says "We can't approve your unlock request"..."You have a past due balance " I click make a payment in that email, it says "Sorry, we can't accept a payme

Questions

613

7

0

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close an e-mail account with a subaccount

I have an old e-mail ATT (sbcglobal) account which I no longer use. It's been years. People I know keep sending to it by accident, and I would like to close it, but it has a subaccount for my husband which is still active.  Is there any way to close this account without closing his, or at leas

Questions

24

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How to partially cancel and return unused Uverse TV receivers

I have 5 uverse receivers. I want to return 3 to reduce my monthly bill.  How do i do this?  I can't find any way to cancel only the receivers to trigger the return process.  Thank you in advance.

Questions

2.2K

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Forgot account password, but not in America, no signal to recieve text messages

I wang to log in my prepaid account to change the paying method. I forgot my passport, while I'm not in America now,so I could not recieve any messages to help me log in. How can I keep pay for my number or can I cancle my number?

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51

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Closed

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

276

6

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Need to cancel service due to move to rental

We are moving to an out of state rental this week and need to cancel both ATT Internet service and Direct TV.  How do I cancel?  There are no options on line or guiding information.

Questions

101

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Cancel Land Line and Keep ATT Internet?

I currently have AT&T Internet and phone service. I am considering canceling the phone service and keeping the internet service. Is there risk that the request to cancel phone service will disrupt internet service? I assume that AT&T allows unbundling of the two. Thanks.

Questions

1.4K

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