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How do I cancel my AT&T U-verse account without knowing my account number?

Hello. I am looking to cancel my AT&T U-verse account. I paid for my sons and his mothers cable for the last 4+ years. They do not want it anymore and I do not live there and want to cancel it. Please advise what to do. I do not know account number I have been billed directly through bank and d

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187

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how to remove/cancel a line on my plan

Is there a way to cancel and remove a line on my plan without affecting my other lines on the plan? Can I do this online? If so, where? I only found how to suspend the line, but I need to cancel it.Thanks!

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214

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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

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175

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Cancel tablet line on share plan

Hi everyone, I have 9gb mobile share iPhone and iPad on my account. I was wondering is it possible to cancel my tablet line, and just continue to make payments on tablet or well att want the full balance payed off?

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3.6K

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Remove a person from account authorization

My ex partner didn't have permission

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109

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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282

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ATT won't unlock my device. Fully paid but account canceled

I canceled my ATT service. My final bill was paid in full. I even have a 45 ¢ credit on the next month. I tried the online unlock thing. It says "We can't approve your unlock request"..."You have a past due balance " I click make a payment in that email, it says "Sorry, we can't accept a payme

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172

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Lost phone number

I was on my moms plan. I would pay her monthly. It was just how we did things. She unexpectedly passed away and her husband cut my line because I disagreed with how he was handling my moms belongings. Is there any way to get my number back? I have had that number for years.  

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992

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How to located a Corporate Store?

I have a problem that I've been told can not be handed at an authorized retailer. I have been told that I HAVE to go in person to a corporate store to present paperwork. However, when I go looking online to locate a corporate store, it is not clear which stores are corporate stores and which store

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41.3K

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How to Cancel a Cellular Data Service on Apple Watch SE?

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

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628

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How to partially cancel and return unused Uverse TV receivers

I have 5 uverse receivers. I want to return 3 to reduce my monthly bill.  How do i do this?  I can't find any way to cancel only the receivers to trigger the return process.  Thank you in advance.

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2.2K

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close an e-mail account with a subaccount

I have an old e-mail ATT (sbcglobal) account which I no longer use. It's been years. People I know keep sending to it by accident, and I would like to close it, but it has a subaccount for my husband which is still active.  Is there any way to close this account without closing his, or at leas

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17

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Need to cancel service due to move to rental

We are moving to an out of state rental this week and need to cancel both ATT Internet service and Direct TV.  How do I cancel?  There are no options on line or guiding information.

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93

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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244

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Forgot account password, but not in America, no signal to recieve text messages

I wang to log in my prepaid account to change the paying method. I forgot my passport, while I'm not in America now,so I could not recieve any messages to help me log in. How can I keep pay for my number or can I cancle my number?

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43

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Terminating Decades Old Landline, DSL, and DISH Service

I see nowhere on line to disconnect my decades old package of landline, DSL, and DISH network. Is that something that has to be called in? Moving in with a relative and no longer need service but would like to keep my email address they gave me many years ago, it's one of their sbcglobal.net address

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636

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How to remove a series 4 Apple Watch from my account

My device says it’s unlock eligible but when I put in the imei number, it says it’s not an AT&T device but it’s on my account, been paid for for a long time and I need it unlocked and cancelled off my account but it won’t let me.

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14

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Prepaid account cancelled; phone number lost; balance all gone; refund request refused, unacceptable!

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

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865

24

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Advice on Dead zone in my neighborhood

There’s an AT&T dead zone in my neighborhood and it’s seems to be worse than when we moved here. It’s outside, so not just in my house. Is there anything I can do other than switch to Verizon?

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161

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Keeping sbcglobal.net email account AND SUB-ACCOUNT after cancelling DSL service

I know this has been answered many times before... but this is with a slight twist. My wife and I have att email accounts which are also Yahoo accounts.  My account is the main, and my wife's is a subaccount.  I'm pretty sure I can cancel and have my email account stay intact through Yahoo without a

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