Hello, I need to cancel my number and turn off auto topup, i have moved abroad and no longer have access to the number.

I want to cancel my prepaid plan

Hi,  I am unable to login to my att account and I can't retrieve the PIN since my sim is not working (I'm out of the United States).  I have AutoPay enable so I need to end my account. Is it possible to end my account without the PIN code? I have the physical sim, so I can communicate the number pri

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

I transferred providers from T-Mobile to AT&T via a trade in deal. I sent my iPhone 11 Pro back in place of my newly received iPhone 12 Pro in the box it was shipped in, with the provided return label. Yet I have yet to recieve any confirmation of it being aquired or to see any activity on my ba

just trying to cancel a line and use it with another carrier, can you please the process, m trying to cancel the phone ending in 3697 so i can transfer it to my google fi. thx in advance. please if you are an att employee, create a ticket and send me the link to follow up to my onfile att email.tha

Have DIRECTV Service? Have U-verse service? Have an appointment? If you need to check, change or cancel your appointment, check out our appointment articles below.   DIRECTV   U-verse   Our teams do attempt to give our members the soonest appointment available. Sometimes those

Good Morning, I received a letter from ERC this week claiming a debt owed to AT&T.  While the alleged debt owed is relatively small, $96.70, I am not about to pay a debt that isn't legitimate.  The debt collector said that this was a past due amount from 2012 (over 7 years ago). Since then, not only

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

I have 2 lines on my account. The second line is my grandson but he’s deciding to get his own phone service. I want to cancel his line but I don’t know how much the fees will be. I know he thought about upgrading but to pay it off I owe $325. So if I cancel his line will I have to pay the 325 upfron

I have canceled my AT&T business land lines several times with a zero balance and I am supposed to even get a refund. AT&T IS FRAUDULENTLY drafting funds from my business bank account still. I have canceled this account with a zero balance and have contested the charges, as told to do from a

When I visited US on June 2017, I bought a SIM Card with mygophone service. Payment using my Credit Card. But since coming back in Indonesia, I still find billing in my Credit Card for the next month. How can I stop the Plan? can you please help? Thanks.

I bought a prepaid SIM on a trip to the US and explained to the cashier that I don't need or want the Autopay subscription as I would be in the US for less than a month. However, I have apparently been subscribed to this service without my consent as my account is being credited every month. I've

Currently using $50 monthly plan. I'm leaving the US from late March till August so I'd like to cease the account for that time.I read in the other post that changing to 25cent a minute plan works but does it really work (I often get a call from stranger)? Also is it the only way to avoid paying whi

By Covid-19, I'm back to my contury. Today is 02/03/2021 and I turned off Autopay via AT&T Prepaid hompage, Is that all what I do for cancellation? My payment term is always 15th. I have received this message on 01/16 saying 'your rate plan renewal was successful. Your next renewal date is 0

I called customer service today to cancel my U-verse and internet service, but wasn't told I would receive a confirmation letter or email. However, when I read about returning equipment, the website mentions showing a letter or email to FedEx or UPS. How long does it take to receive the confirmation

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

I have a Club Service AT&T Internet Service that I am looking to disconnect. I've contacted several AT&T numbers but no one can help me cancel this service. Who can I contact to help me cancel this service?

Hi everyone, I have 9gb mobile share iPhone and iPad on my account. I was wondering is it possible to cancel my tablet line, and just continue to make payments on tablet or well att want the full balance payed off?