We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

My first bill for ATT smartphone was $99 which I gladly paid in timely style... then today, before the end of cycle, I was given a large bill credit for $129 and NO cause spelled for it .....Has any one got a notion what the future holds for me and the corporation?

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

Hello- I received a notice in the mail today, stating I owed AT&T now, AFNI collections 1405.14$? I have never had an account with AT&T..... What do you propose I do? I am sure it is a scam- but I don’t want to give out personal information to scam artists to prove that I never had an accoun

Why am I paying an additional $5 Next-Up charge on my bill for my new installment iPhone 12 Pro Max purchase?

I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

In NYC - ATT have set up a mesh of wifi routers to help with phone congestion. When walking, the device will 'seamlessly' change from LTE to Wi-fi (name of network - ATT Carrier) and then as you walk, it moves to another router or back to a tower. comment: first - this transition is not smooth -

i have a payment agreement for 2 split payments and i accidently payed the first payment on the regular payment screen instead of the payment agreement section. will my payment still show that i kept the agreement since i payed it on the date agreed on and the amount for the first payment agreed upo

Does ATT offer any senior discount plans for landline in nursing home room vs paying $70+/mo for a local only plan? When I called ATT the foreign sounding agent was of no help with this question. Thx

My son had an AT&T account. Once he was able to he paid it off and closed his account. The people at the store overcharged him and now he is owed quite a lot of money. He has called in quite a few times, even talking to a supervisor approving him getting his money but no money has been produced.

Hello where can I find my Billing Account Number?

My sister presented me Iphone X. IMEI checked is clean and she is used AT&T USA before. She also did a paid check and it said this device is clean and paid off. I have have tried to unblocked on AT&T web and it says that we cannot unlock this device for you because we didn’t sell or activ

Hi , I have to travel to India . I wanted to check if an esim from another operator will be supported on my locked iphone 13 pro max ? Also if you can help me unlock my phone it will be a great help

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

I am very frustrated with having the Next Up added to my phone after clearly declining it at purchase. This has happened to me with 5 phones over the past year.  By the time I received the bill and cancelled it, it was already into the second month with the new phone and added again.  It

I was charged $99 for a dispatch fee for a WiFi box switch due to bad equipment.cs rep that made the appointment assured me that I would not be charged any fee. Now I have to pay for a service fee because instead of me waiting on a box I requested someone come out ASAP because if I don’t have intern

When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat

Why would anybody want to remain an AT&T customer? You guys don't answer questions that your customers are asking. Hos about telling us how to findour account number for crying out loud?!?!?!