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Are there AT&T stores in India?

I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?

Questions

 • Account Features

134

4

0

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

 • Wireless Account

154

5

0

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No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

 • AT&T Fiber Account

266

4

0

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I received a notice in the mail today, stating I owed AT&T, but I never had service

Hello- I received a notice in the mail today, stating I owed AT&T now, AFNI collections 1405.14$? I have never had an account with AT&T..... What do you propose I do? I am sure it is a scam- but I don’t want to give out personal information to scam artists to prove that I never had an accoun

Questions

 • Wireless Billing

1.5K

8

0

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Renewing a PREPAID AT&T plan

Hello, My unlimited plus monthly plan was expired because I didn't pay at the due time. When I logged in my prepaid account, I paid and now the money is in my account balance. I would like to renew the plan, and I tried changing my plan to the same one so it can withdraw from my account balance,

Questions

 • Plans & Features

221

1

0

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Work for the federal government, how do I get discount

I work for the post office how do I get discount, where do I go to put in code

Questions

 • Android

1.8K

1

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Text messages to certain numbers don’t show up on my bill?

I am trying to locate a few texts on my bill but the don’t show up. They are on my phone but not on my bill. Any ideas how to locate these missing texts on my bill?

Questions

 • Wireless Account

166

4

0

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Where I can find my BAN ? Business.

Hello where can I find my Billing Account Number?

Questions

 • Wireless Account

562

5

0

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Closed

Technical support/dispatch fee

I was charged $99 for a dispatch fee for a WiFi box switch due to bad equipment.cs rep that made the appointment assured me that I would not be charged any fee. Now I have to pay for a service fee because instead of me waiting on a box I requested someone come out ASAP because if I don’t have intern

Questions

 • AT&T Internet Equipment

1.1K

4

0

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AT&T Prepaid PTT Support?

I have been an att customer for a while and love the prepaid service.  But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?

Questions

 • More AT&T PREPAID Discussions

110

1

0

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What to do about a returned phone that ATT claims they never received.

So back in may of 2020 my wife and I upgraded to 2 iPhone pro max. She got the 64gb I believe and I got the 256gb. She scratched her phone up with her keys or something so we ordered a replacement which they did not have any extra 64gb so they sent us a 256gb (free upgrade). in may of 2021 we

Questions

 • Wireless Billing

850

4

0

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Charges for receiving international call??

Please help! I am in the U.S. and accidentally received an incoming call from Costa Rica. Will I incur extra charges to my cell phone bill??

Questions

 • Wireless Billing

218

1

0

Accepted Solution

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

 • AT&T Phone Account

447

2

Accepted Solution

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Can you email or send me a statement from Sept 2019 to Feb 2020?

I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20

Questions

 • AT&T Phone Account

64

1

0

Accepted Solution

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

 • More AT&T PREPAID Discussions

48

2

0

Accepted Solution

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"carrier ATT" wi-fi - is it a hot spot or data?

In NYC - ATT have set up a mesh of wifi routers to help with phone congestion. When walking, the device will 'seamlessly' change from LTE to Wi-fi (name of network - ATT Carrier) and then as you walk, it moves to another router or back to a tower. comment: first - this transition is not smooth -

Questions

 • Wireless Billing

1.2K

5

0

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Official Solution

€25 minute plan

Hi! I will be traveling outside of US for about 10 months, and I’m planning on putting $100 to keep my number active using the €25 minute plan. When I eventually switch back to a monthly prepaid plan before the 365 days expire (using $35/month as an example), would at&t deduct $35 from my $100 a

Questions

 • Plans & Features

94

2

0

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Official Solution

paperless billing and autopay

Will I get a discount on my monthly bill for setting up autopay and paperless billing? I set it up today through my online account.

Questions

 • AT&T Internet Account

357

1

0

Accepted Solution

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Very long time unresolved billing issue

A duplicate account was created when an installer came out. I was then billed double for months when only receiving service on one. Spent many hours touring to fix this and thought it was finally resolved. Have continued my service on the other valid account. Now the erroneous account has somehow e

Questions

 • AT&T Internet Account

22

1

0

Accepted Solution

Official Solution

Is there anyway someone could help me with my billing?

My bill is due on the 23rd and back on December 30th I got diagnosed with covid-19 and I’m just now getting back to work. Is there anyway someone could help me with my billing since I can’t quite pay it right now where I haven’t been working.

Questions

 • Account & Usage

770

5

0

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