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I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t
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• AT&T Internet Features
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Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i
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• Wireless Billing
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Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5
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• Plans & Features
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Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you
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• Wireless Billing
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I was trying to pay my husbands prepaid phone number but im not sure what phone number i paid. He didnt recieved a confirmation message. I have a confirmation number though.
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• More AT&T PREPAID Discussions
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I closed my land line account so I no longer have home phone services with ATT. I would pay monthly with my credit card on autopay. I have a $52 credit on my account. Does anyone know how that gets returned to me? Check? Back to my credit card? The ATT person I talked to did not know the answer for
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• AT&T Phone Account
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I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..
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• Phone & Device Upgrades
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I need to procure my wireless phone statements (with call and text message details) for a line that is now closed. The records are older than what would be available online. I need all months for the years 2013, 2014, 2015. I have tried calling and using support chat and have not been a
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• Wireless Account
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My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n
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• Samsung
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My payment charge date has been the 2nd of the month for as long as I have had autopay enabled. Suddenly, my charge date has changed to the 20th, so a payment was taken out May 2, and the following month (which normally would have been June 2) was taken out on May 20, a mere 18 days later (and not
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• Wireless Billing
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My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.
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• Wireless Billing
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I’m not the kind of person who would ever annoy a worker or create drama. But you gotta hear this story before signing up for them: 1) reaching an assistant will take you about half an hour. Multiple AT&T employees hung up on me today for no reason. 2) they charge you for international phone ca
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• Wireless Billing
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Looking at my usage online, I have three lines that are all showing data hits at the same times every day. One line has a hit at 12, 3, 6, and 9:00 both in the am and pm. Another line has hits at 7:59 and 1:59 in the am and pm each day. Any idea what this is? I tried to contact ATT, but there is
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• Wireless Billing
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HelloWhen proceeding to submit a U-Verse payment to my account. Two options "Checking Account or Debit Card". My choice was to pay via my checking acct. When entering my Name/Routing number/Account Number. then clicking continuing the Red Alert message came up stating "Invalid Routing Number" ! What
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• U-verse TV Account
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I qualify for $75 under acp tribal land i changed the plan and it deactivated my service
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• Plans & Features
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I did the upgrade trade in special promotion. On my monthly bill I get $23 credit and charged $28 for the upgrade. It was supposed to be an even trade. What’s The offset for? I also have two lines and was told my bill would be less after the trade in, new unlimited plan. My bill was $12
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• Wireless Billing
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I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I
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• Apple
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i have a payment agreement for 2 split payments and i accidently payed the first payment on the regular payment screen instead of the payment agreement section. will my payment still show that i kept the agreement since i payed it on the date agreed on and the amount for the first payment agreed upo
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• Wireless Billing
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So my phone plan just renewed today, and the funds have already been removed from my bank account for it, and I got the usual text that tells me when it's renewed next and it says it's set for tomorrow. It makes no sense, I haven't upgraded my plan or anything.
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• More AT&T PREPAID Discussions
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I am moving away from my husband and need to separate my cell phone bill from the combined bill.
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• Wireless Billing