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Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

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428

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

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431

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

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290

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

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86

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Thank you for the free data during covid19

10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot

Questions

70

1

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Swapping SIM to old phone from phone on payment promotion

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

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68

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We were suspended, but were told we had till 6/30 because of Covid 19

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Questions

125

2

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

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98

4

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Are there AT&T stores in India?

I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?

Questions

346

4

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Separate bills because of divorce

I am moving away from my husband and need to separate my cell phone bill from the combined bill.

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1.4K

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

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151

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New prepaid SIM card returned. Will i be charged any amout?

Hi, I have ordered new prepaid SIM card from AT&T online. But i don't want to use the SIM in my phone, so i returned the SIM to given return address without any activation. please address my concerns 1. Will i be charged any amount? 2. How can i know my returns is completed?

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649

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Customer service is scarier than a horror movie

I’m not the kind of person who would ever annoy a worker or create drama. But you gotta hear this story before signing up for them: 1) reaching an assistant will take you about half an hour. Multiple AT&T employees hung up on me today for no reason. 2) they charge you for international phone ca

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197

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Dispute a Bill & Collection Services.

Hi, My name is Terry J. Your company affiliated with First Net for First Responders came to my place of business over a year ago.  Not satisfied with the bill that I was promised that It will be less than Verizon, I sent both the Apple watch and the cell phone back within 14 days.  I am n

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376

3

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Promotion not being applied to my bill

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

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583

6

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

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238

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Internet discount

Am I able to get a nursing discount for internet only? Thanks

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64

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Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

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225

4

0

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Why didn't autopay give me a discount on my prepaid phone bill?

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

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538

3

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I was given misleading information in a BJS store.

I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrier and how much was I paying. So I said about 351.00 and still paying on 4 phones. The person said if you switch to AT&T you can save money. And I

Questions

382

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