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At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help
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• Wireless Billing
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Hi. I noticed a charge of $99 for dispatch fee. What is that for?
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• AT&T Fiber Installation
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Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.
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• AT&T Fiber Account
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The paper I got through the at&t said my bill wasn't supposed to be 75.00 month. But I get my first payment and its 177.75. Why is it so high? And also I paid 97.00 to activate the phone and they want to add it on to my bill when I already paid it
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• Wireless Account
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Hi, I have ordered new prepaid SIM card from AT&T online. But i don't want to use the SIM in my phone, so i returned the SIM to given return address without any activation. please address my concerns 1. Will i be charged any amount? 2. How can i know my returns is completed?
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• More AT&T PREPAID Discussions
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So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service? What happens if I pay on the 15th but then go over my data before the 24th. Do you go into a grocery store and are required to pay a deposit before yo
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• Wireless Billing
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O- I started an online chat today because of a failed understanding when I called customer service the first time. I’m in the the process of buying a house and my mortgage company needs a reference letter for my payment history. During the online chat, I waited at least 30 minutes until I got connec
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• AT&T Internet Account
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I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone
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• Wireless Billing
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Hello, My unlimited plus monthly plan was expired because I didn't pay at the due time. When I logged in my prepaid account, I paid and now the money is in my account balance. I would like to renew the plan, and I tried changing my plan to the same one so it can withdraw from my account balance,
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• Plans & Features
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I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service
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• AT&T Internet Installation
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I have been an att customer for a while and love the prepaid service. But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?
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• More AT&T PREPAID Discussions
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Closed
We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help
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• Wireless Account
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I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?
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• AT&T Fiber Account
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How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.
Questions
• Wireless Account
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I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrier and how much was I paying. So I said about 351.00 and still paying on 4 phones. The person said if you switch to AT&T you can save money. And I
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• Wireless Billing
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Can I use att billing to send someone money
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• Account Features
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On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl
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• AT&T Internet Equipment
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How do you sign up for seasonal hold on Florida?
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• AT&T Fiber Account
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My bill is due on January 14th. I don't think I can make a payment this week but when I get paid next Tuesday, January 18th at 6:30PM central time I can pay the full bill. I was wondering how much the late fees would be and if my service would be suspended until then, because I don't have WiFi or a
Questions
• Wireless Billing
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Will calls and text made over wifi with cellular service off show up on my bill or call/text log?
Questions
• Wireless Account