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Due to corona virus we have no income for over a month tried to explain to 2 different costumer service representatives and both gave different answers on why they can't help. I will be getting ahold of better business bureau. Found numerous sites including at&t site saying no termination due to
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• AT&T Internet Features
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Hi I bought the prepaid sim card at Berkeley at&t house. I thought it is prepaid sim card which is already charged and if I used all of my data that I paid, it's just done like any other prepaid SIM card. I used it during summer time 2019 for about 2 or 3 weeks and came back to Korea at AUG,16,2019.
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• Wireless Billing
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I was exchange student so i used the service for a while but i moved back to my country because of corona virus so i want to quit using this service but I can’t visit there. So do i have any solution to stop using service without visit there ? Now i’m using my country’s SIM
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• Apple
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Have been sent the links to transfer responsibility, but when told to enter new social, no where to enter it.
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• Wireless Billing
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Due to this pandemic I have been out of work sense March 20. Yes, I have been maintaining my account with you by borrowing from here and there. But I have came to my last resort, which is seeing do ATT&T something to help me. I have been customer for many years with you all.
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• Wireless Billing
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I need to know why I was charged a credit management fee for a second time! It appeared on my most recent bill. I simply cannot afford to pay this again, so I'd like to have that removed if at all possible
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• U-verse TV Account
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About the offer of $50 Monthly Plan ($40 with AutoPay) Do I have to repay the $10 discount if in a few months if I sign up now for AutoPay, but then I no longer want to use autopay and change, say to 0.25 cents a minute which I have now and tend to use when I travel for a long time?Thank
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• Plans & Features
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I have hhad an unauthorized charge for many months of 59 and some change on my card. I have called several times only to be passed from person to person then, eventually, have the line disconnected. For some reason the charges stopped for a couple of months but now they are back. I would like my hun
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• More AT&T PREPAID Discussions
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I chose a $300 annual payment plan and realized it does not have a nation-wide call service. Therefore, I switched to a regular monthly payment plan. I admit it is my fault for not looking into it carefully, but I am not intended to do so. I regard the nationwide call as a default option, and the an
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• Plans & Features
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Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.
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• U-verse TV Equipment
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I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?
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• More AT&T PREPAID Discussions
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Hi!What is the CRIM Surcharge?Thanks!
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• Wireless Billing
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I do not have any at+t services but someone used our address for their account and we keep getting their statements. How can I contact customer service without having an at+t account
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• Wireless Account
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I am having a problem with my uverse my tv keeps freezing and I have tried everything
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• Watching U-verse TV
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I am an international student from Korea attending college in the US. Because of Covid19, I came back to Korea last March so I put my autopay on pause. I am planning on going back to the US in 2 weeks so I was trying to unpause my autopay on my AT&T account, but I am having trouble logging in. A
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• Online Account Access
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This billing in a day or 2 will be my third bill since i upgraded my phone. I got a promo code for $1,000 that i haven't received yet.. Why is it taking so long ???
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• Wireless Billing
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I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.
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• Wireless Account
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Do we still have to pay our bills or we get a free month ?
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• More AT&T PREPAID Discussions
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I bought the 65$ max pre paid plan to use with an existing phone I already have. My phone is listed under phones that are compatible with the at&t service. I activated the sim card online and choose the plan I wanted and paid for the month of service, turns out my phone will not work with
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• More AT&T PREPAID Discussions
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Hello Community, We are moving to our new house soon and the previous owner has initiated a "Billing Responsibility Transfer" for the existing ATT Fiber Internet. As a new ATT customer, there are some nice benefits available such as a 100$ credit, 20$ off / month for the first year, f
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• AT&T Fiber Ordering