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question about the prepaid plan payment

I have an ATT prepaid plan and the next due date is Aug 9. I am going to leave the US on Aug 12 and I may not need the service after that. Can I only pay for the part that I am going to use instead of the whole bill cycle?

Questions

 • More AT&T PREPAID Discussions

50

2

0

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Questions about NEXT billing

I decided to upgrade two phones with NEXT on Aug 16th, which worked out great and the person at the AT&T store was very helpful and told me that even if I upgrade with NEXT, I can keep my $25 off each line, which I hope is true. My question is, when will I be billed for the phones? My bill cycle sta

Questions

 • Wireless Account

4.7K

6

0

0

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Questions

 • AT&T Fiber Installation

106

2

0

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Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

Questions

 • Account & Usage

57

2

0

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Autopay Discount on Internet/TV?

Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.

Questions

 • AT&T Fiber Account

934

2

0

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What are my taxes and fees each month?

I'm enrolled in a US monthly prepaid plan.  Where can I see the details of my charge each month - including taxes and fees?  Shouldn't I receive a receipt each month I'm charged with these details? The main reason I'm asking is that my total charge amount increased this month but I have no idea why

Questions

 • Plans & Features

3.2K

1

0

0

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AT&T Unlimited Plus Prepaid for iPhone 12?

Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5

Questions

 • Plans & Features

346

1

0

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The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

2.3K

2

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Swapping SIM to old phone from phone on payment promotion

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

Questions

 • Wireless Billing

44

1

0

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Using Prepaid Account Balance as Payment

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Questions

 • Account & Usage

141

1

0

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

 • AT&T Phone Account

567

2

Accepted Solution

Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

Questions

 • Wireless Billing

15.1K

2

0

0

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Individual Bill amount

Hello,I am in a group plan of 6 members and at the end of month when my bill is generated. I see that data plan amount is not divided equally. Data plan amout is kept only on  account holder person. can this be divided among all members equally automcatically  and give us correct amount of how much

Questions

 • Wireless Billing

4.1K

5

0

0

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New prepaid SIM card returned. Will i be charged any amout?

Hi, I have ordered new prepaid SIM card from AT&T online. But i don't want to use the SIM in my phone, so i returned the SIM to given return address without any activation. please address my concerns 1. Will i be charged any amount? 2. How can i know my returns is completed?

Questions

 • More AT&T PREPAID Discussions

416

2

0

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Closed

How To Contact Collections - Resource Information From AT&T

Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096.   N

Questions

 • Wireless Billing

53.3K

1

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Internet Modem Not Working after Restoring Service

I had my internet service shut off, but paid my bill and am all caught up. My account even has credit on it. But my modem is still not connecting to the internet even though the green lights are all showing appropriately, I've done a hard reset, unplugged and replugged, restarted the other device, n

Questions

 • AT&T Internet Equipment

553

1

0

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$25 for 1GB and $25 for tablet

I have a 1GB data share plan for my iPhone 5S. This is the only device I own and the only device that I should be charged for. My plan details, however show another $25 charge that simply says 'tablet'. I don't own a tablet and cannot remove the device. What is this charge? Just out of curiosity, wh

Questions

 • Other Phones & Devices

1K

2

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Possible to pay ATT Prepaid using bill payment services?

My insurance gives me $$$ for utilities and bills I can pay T-Mobile for my home internet but for ATT Prepaid no option not even on the ATT Prepaid are there support articles?

Questions

 • More AT&T PREPAID Discussions

45

1

0

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Internet too expensive

I am a senior on social security and paying 47.00 for internet. Just saw ad for 10.00 internet you offer , how do I apply to get it?

Questions

 • AT&T Internet Account

822

1

0

0

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How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

Questions

 • U-verse TV Account

2.8K

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