
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Got an email today about a charge that was pending had expired on my bank account from AT&T K006 9968 ESTOR for about $44. I recently preordered the Apple Watch series 5 Nike so I thought maybe something went wrong with the order but I talked to a rep and they said the order has been paid and is sti
Questions
•
Wireless Billing
American Consumer Institute has just released a study (http://www.theamericanconsumer.org/wp-content/uploads/2018/09/FINAL-Wi-Fi-Router-Vulnerabilities.pdf) showing that the vast majority of routers in common use today have serious security flaws that would allow hackers to steal your data and, if y
Questions
•
AT&T Internet Equipment
I just moved and need to get a wireless service- got a gophone sim and logged on to my gophone account and everything was working. but it keeps rejecting my debit/credit card payment. I held a 2 hour conference call today with the bank and the ATT person, I even made both of them go get their mana
Questions
•
More AT&T PREPAID Discussions
I've had this issue for months - payments always got "denied". I tried with credits cards from two different banks, which both confirmed that the transaction was successful, but AT&T revoked it and returned the money back to me. (BTW, my cards worked smoothly with all other services (Amazon, Greyhou
Questions
•
More AT&T PREPAID Discussions
I just got changed plans and this is my first time ever being a master/primary number for my plan with one other person. So I just paid my first bill on a Tuesday. It's now Thursday of the same week and I am starting to worry more and more about the delay in my bank account.I usually see pending whe
Questions
•
Wireless Billing
I've been trying to pay my bill for over 24 hours now and the site doesn't want to cooperate. I tried paying with my debit card. "We are sorry, your transaction has been denied. Please check with your bank to determine the reason your transaction has been declined." I tried paying with a checking
Questions
•
More AT&T PREPAID Discussions