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Search Results (3)
AT&T not honoring promotion
I ported over from Verizon in February 2017. I walked into an AT&T retail location where a sales rep offered 2 promotions. 1. Free iPhone 7 when you have DirecTv and port over from another carrier. 2. BOGO on latest smartphones. The store had signage up for both. We chose the iPhone offer (alread
Bait and Switch
I was offered a BOGO promotion on June 23, 2018 from an AT&T authorized sales representative. I have called monthly for resolution to this BOGO promotion. Six months later I am told it was determined that this was not an eligible promotion - their system cannot authorize the proper credits. Custo
Possible termination of 3 lines
I am trying to get a physical location to send a certified letter to in regard to not only horrible customer service, but fraudulent charges on my credit card. I have tried customer retention and twitter, with no success. Please send me an address I can send this certified package to with all my cor