-URGENT-To whom it may concern,Over the past month of beginning our service with AT&T we have experienced SIGNIFICANT issues. I have tried every route to solve these issues (see attached) and I have gotten absolutely no where! After I have personally spent well over 5 hours total with your custo

I switched to att recently.  It lags regularly especially when i forward or rewind TV. Tv and DVR both lags. I have restarted several times but lags again in less than 30mins.  Had i experienced this sooner i would have cancelled my subscription. Has anyone been able to solve this?

Why can't I add a 25 dollar gophone card to my account? I have a 45 dollar plan, but already had 25 in my account. Can I only purchase 45 dollar cards even if I have enough to pay for my bill with my 25 in my account and new 25 dollar card? This is bull if so, and I'm going to switch plans due to th

I have to vent a little bit here.  I have been a loyal AT&T customer now for about 7 years.  Never thought about switching.  Generally happy with service.  That was until this year though.  I recently made a big move with my family and we still had cell numbers with our old area code.  I figured sin

Hello ATT Community Forums!This ISP is absolutely horrible. I'm currently typing this in a Notepad (to be copy and pasted here), because this page took the internet ~4 minutes this far to load.Right now my monthly bill is $220. Well, not mine, but my parents. I just got back from college, where we h

This long entry resumes the last 3 hours of my day. These were THE most challenging 3 hours I’ve ever faced on the phone with a Customer Service Department - all for what is pennies to such a large company. They should change the name to AT&T Customer Headache Department. How this company was awarde