Hello, i have a bad time with this phones, all these are for my mates at my Shop, i got many problems cause I bought these zte maven z812 thinking are unlocked and ready to use on any network as waltmar employe says, now when i try to use web portal of at&t to unlock it show me errorSSL imei record

I need to unlock my devices but your portal is not working and Customer Service has been rude at me when trying to unlock my Alcatel ideal.

My download speeds have gone down the tube in the last few days. I had speeds of 5-7 mbps download, but now average about 300 kbps. The upload speeds are unchanged if not slightly faster. The problem is not due to bad signal strength because I have the same issue everywhere. If somebody could please

AT&T PREPAID WIRELESS CUSTOMER ON 0.10 per MINUTE PLAN REFILL MINUTES USING PREPAID CARD EVERY 90 DAYS Was not calling, texting, using data, or checking voicemail. MSG:Your AT&T PREPAID balance is XXXX after your recent transaction of $0.03 This is NOT the first time this is happened!!!!!!! If this

I waited two days.  All day last Friday and again this afternoon, Tuesday for AT&T to come and connect my Internet.  Friday they promised to show up and that I shouldn't worry.  Today they just didn't bother to tell us they wouldn't show up.  My wife called back in frustration and canceled our accou

I called at&t for new service in December. I specifically asked for internet plan that was not anything over 50.00 a month with no overage charges. The rep was quick to get me signed up under these terms. My bill would be 48.27 per month for house phone and internet. I am homelessin a shelter with l

My family recently changed to the AT&T family plan at the store in Missouri City Texas, that we all see on the commercial with the baby, and my parents did not have smart phones. When we went to the store to switch plans one of the customers service reps helped us pick a new phone and told us about

theres is a problem at AT&T Device unlock portal, is possible submit an unlock request via email?

I live in Wichita Falls, Texas and my internet has been very slow and constantly disconnects for random lengths multiple times a day. Is anyone else experiencing these issues? I'm wondering if it is just my location or if other customers are experiencing this because of the provider. This has been h

I've truly never had a worse customer service experience in my life. I have tried 4 times to cancel my service. Each time I've waited over 2 hours to speak with someone. 3 of those times I had to hang up before getting the chance, because... I have a life and responsibilities. Tonight, I finally got

I need some new remotes, quick.  I've got a bunch of different problems, and I'd like to replace them, but they aren't available on At&t website.  How can you only sell one model of remote control and be out of stock? I bought 2 a20-rf1's from a tech one time, but those point anywhere remotes are ba

I have made two orders through AT&T total, one last year in November, and one this November. I am growing increasingly irate at the customer service. The first order last year and this current order have several similarities and I need someone to help.  First of all, the chat reps have absolutely no

My U-verse internet and phone service has been good since receiving it, however since the beginning my customer service has been bad.  It all started when I signed up for service; somehow they lost their record of me ever signing up? How is that possible, so I signed up again, this time through an a

I called AT&T to transfer my uverse service as I moved to a new address. It was very important to me to keep my phone number (reason I don't need to go into here). On my initial request, I was told that this would not be possible because my new location was under a different area code. I told the re

Compared to my download speend my upload speed is terrible, I dont think this is how it should be and it isn't what im paying for.... I am using wired internet connection on a very good computer, this shouldnt be the case. 1mbs upload is 3rd world speeds  

I have ATT DSL and have had for a long time. I live 1.1 miles from the nearest main line and have had the basic DSL service for a long time. Recently I recieved an email from ATT offering a speed upgrade so I jumped at the chance. I had a phone line added a few years ago and for years had a seperate

I live in Jacksonville, FL and our signal has been abysmal for the last two weeks. My PS4 has been sluggishly downloading the same game for over two days at about 1.5 mbps, and that’s only when the signal doesn’t drop out entirely. Video streaming is also getting worse & worse with each day regardle

I have Internet 50mbps/10mbps the fastest available at my address, it runs over ancient copper wires.  When I try to play games such as pubg mobile, it's unplayable.  I start a relatively ok ~60ms, but it will randomly jump to 200-400+ms, and then often so high it causes a server time out.  When I r

My home internet disconnects every 15 - 20 minutes, the modem has been changed 2 or 3 times (although all the modems were used previously) and frequently the internet just goes off. It comes back quick sometimes and others it takes hours WHY does it do that I'm fed up.

I have lived in the same area for 3+ years now and been an AT&T customer longer. Despite the AT&T coverage map showing excellent coverage over my entire sub-division, the service is horrible. No more than 1, MAYBE 2 bars everywhere in the neighborhood. Even have spots where you can't get any