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Switching to internet only
Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.
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• AT&T Internet Account
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The All New iPhone XR - Order Now!
Brilliant. In every way. iPhone XR features the most advanced LCD in a smartphone—a 6.1-inch Liquid Retina display with industry-leading color accuracy and an innovative backlight design that allows the screen to stretch into the corners.1 Six stunning new finishes. Advanced Face ID
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• Apple
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AT&T has frauded me!
I have been a long time customer with AT&T for cell phone and up until recently, Wi-Fi and TV! But not anymore!!! After realizing that AT&T had been billing me and my wife for 2 year's for 2 phones that we don't have and are not operational, I contacted them and asked to be refunded for almo
Questions
• Wireless Billing
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Device unlock
I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off
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• Other Phones & Devices
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Received an Email about an Att account however I Never had one to begin with
Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018
Questions
• AT&T Internet Security
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Adding sbcglobal.net mailbox to iPhone7
I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor
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• AT&T Internet Security
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Discontinue u-verse
I wish to drop my u-verse tv package.
Questions
• U-verse TV Account
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Modem to purchase
I have just ordered the 1000 mbps fiber with AT&T and want to use my eero mesh network (very large home and parental controls). Would prefer to purchase my own modem but I’m having trouble finding list of compatible modems. ATT rep said he could not recommend one. Odd. Can anyone help with this? Th
Questions
• AT&T Fiber Equipment
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Cancel Autopay At&t
Hi, I traveled back to Europe due to COVID-19 and wasn't able to cancel my auto pay prepaid option. Since I do not have the 4 digit PIN I've tried to call At&t and I'm not reaching anyone. I'm not getting someone on the line.Can you please assist me with that. Is there an E-Mail where I can write a
Questions
• Account & Usage
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I disconnected my ATT internet and they said they would email me a label to return it. That was Nov 21 and today is Dec 3, 2021
Where do I send this worthless thing back?? Why won't they send me my label to return it ?
Questions
• AT&T Internet Equipment
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Billing Issue after canceling my plan
Hi everyone, my billing cycle was 15th to 15th every month. I called the customer support on March 3rd to schedule a cancellation of my plan for March 18th. They said you should call us around March 15 where you billing cycle ends and a new billing cycle starts. I said I don’t wanna be charged for t
Questions
• Wireless Billing
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Cross Upgrade with Next Up Lines
I have 4 lines with AT&T and am receiving bogo credits on two of them. I needed AT&T to transfer the bogo credits to the other two lines because the ones with the promotion also have next up on them so when I upgrade I will lose my credits. They told me they can't and I can do a cross-upgrad
Questions
• Wireless Billing
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Device Unlock Issues
I am not an at&t customer but I do have an at&t smartphone that I won through a work app called Motorola Insiders. At the time I received the phone, I requested a device unlock and it was approved but everytime I tried to enter I the unlock code it would say it was invalid. I requested the
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• Tones, Games, Videos, More...
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Outage in Shreveport going more than 24 hours
Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear e
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• AT&T Internet Features
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when will ATT finish the fiber installation on our road in Lula,Ga
it has been a little over a year since fiber has been ran on our side of the street and now its being ran on the other side contacted att and they say it isn't available hmm,then why after asking the contractors installing the cable what it was and i was told it was fiber and try contacting ATT and
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• AT&T Fiber Installation
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Need AT&T to come service our area
Good morning, I live in a newer rural subdivision in McConnells, SC (borderline of York,Sc. I can take 1 step to the left and I’m in York, SC. Our only options for internet satélite Internet which is overcharging for Internet for the bare minimum data. We have a fully popula
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• AT&T Internet Installation
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Not Working Transcribe Voicemail to Text
Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t
Questions
• Device Features
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Recently signed up for prepaid to get on the ATT network for a firmware upgrade.
I own an Lg g8x thinq and wanted to get to Android 10 update. It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update. I've inserted the ATT sim and have proceeded through the setup proces
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• Android
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Sim lock more than 2 business days
Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?
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• Other Phones & Devices
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has anyone actually received their Veterans discount?
I was told I needed to submit a copy of my DD214 for a Veterans discount. I did this 5 months ago and was told it would take 3 months to become active on my account. I contacted AT&T 3 months after applying and was told it would be effective next month. Next month nothing so I contacted them ag
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• Wireless Billing