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Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?
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AT&T Internet Account
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I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.
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Device Features
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code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
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Account & Usage
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I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20
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AT&T Phone Account
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I have a new iPhone 12 and I’ve been working with AT&T since Saturday. I am on the correct plan, we’ve tried switching Sim cards and other troubleshooting, but we cannot get the 5G service to work. Is anyone else with an iPhone 12 successfully getting 5G service?
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Network Coverage
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Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.
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Apple
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Closed
We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately? Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager
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AT&T Phone Account
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Not sure if anyone can help but thought I would try before giving up. I have had a swbell.net account for 20yrs. Recently my account would not login. Was able to reset password and discovered the original issue stemmed from my password being changed without my knowledge. I reset my password and
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AT&T Internet Security
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First time posting, so any help is appreciated. 1) what is the difference b/t H+ and HSPA+ and 4G/LTE? 2) if they are in fact different, as noted above, my phone is showing h+ only (after i changed my APN from out of the box). does this mean i'm getting 4g? the 9195 model of the s4 is supposed to be
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Android
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All my AT&T email accounts stopped working with Outlook 365 in July-2020. My current work around has been using my iPhone/IPAD or logging into https://currently.att.yahoo.com/ website to access my email accounts. Please advise how to resolve so that I can access my AT&T email accounts
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AT&T Internet Security
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Hello, Is there a way to see who recently login to my att.com account online?
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Online Account Access
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Hi, I have at&t prepaid and I had to travel to India on emergency and I reached India already. Just got to know that at&t prepaid doesn’t have roaming in India after reaching here and adding 35$ add on for roaming. Can you please let me know what my options are to have the number active
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Plans & Features
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Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick
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Data & Messaging Features, Internet Tethering
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I am an employee for a major U.S. airline carrier. Front line employees were issued a Nokia 1520 to use as a POP (Point of Purchase) device to ring up customers' orders during inflight. However, the company retired the Nokia and we all received iPhones to use as our new POP device. The airline of
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Wireless Account
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I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
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Android
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I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network
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Apple
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I currently have AT&T wireless and I want to switch to prepaid. Can I transfer my current phone number when switching to prepaid? And how do I do that. It told my number wasn’t eligible because it’s already in use, but if I cancel the service couldn’t I do that?
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Plans & Features
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Closed
Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student email has not been working. When I slightly altered the email address to test it, it worked, but obviously sent the next steps to an address that doesn't
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Wireless Account
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I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?
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Other Phones & Devices
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Closed
Local ISP Broadband and 1Gbps connection speed has been around for several years now. And, now with this COVID-19 pandemic, more and more people are working from home. In my home office, I actually have devices that use and support 1Gbps ethernet connection speeds, except one, the AT&T Microcell dev
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Device Features