
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
How to open my NAT on my AT&T BGW210-700?
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
My router is not working I’ve done all the suggested troubleshooting and still doesn’t work. Also can not get ahold of any one on the phone spent hrs on the phone multiple times. I’ve been without internet for 3 weeks going on 4.
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
Questions
•
Wireless Billing
Accepted Solution
Official Solution
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
Questions
•
Account & Usage
Accepted Solution
Official Solution
Not sure if anyone can help but thought I would try before giving up. I have had a swbell.net account for 20yrs. Recently my account would not login. Was able to reset password and discovered the original issue stemmed from my password being changed without my knowledge. I reset my password and
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?
Questions
•
Wireless Account
Accepted Solution
Official Solution
I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..
Questions
•
Online Account Access
Accepted Solution
Official Solution
Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
Questions
•
Account & Usage
Accepted Solution
Official Solution
Closed
It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing? Website is a loop of link to link to link back to beginning. Phone customer service is music, then transfer, then m
Questions
•
Account Features
Accepted Solution
Official Solution
At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help
Questions
•
Wireless Billing
Accepted Solution
Official Solution
How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.
Questions
•
Wireless Billing
Accepted Solution
Official Solution
I was wondering how do you set reset your pin on your account and how do you go from prepaid to postpaid account
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
These are on my bill and an extra $40 for both of these services
Questions
•
Wireless Billing
Accepted Solution
Official Solution
I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?
Questions
•
Android
Accepted Solution
Official Solution
On Friday 2/25/23 I placed a order for 2 s23s I paid the sales tax and deposit of the phones, only one of them shipped today, and it says payment failed for the other phone when I’ve already paid. I’ve called multiple times but can’t get a forward answer, thank you .
Questions
•
Wireless Account
Accepted Solution
Official Solution
I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
Questions
•
Phones, Tablets & Devices
Accepted Solution
Official Solution
I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
Questions
•
Android
Accepted Solution
Official Solution
I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20
Questions
•
AT&T Phone Account
Accepted Solution
Official Solution
So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak
Questions
•
Apple