I was wondering if a battery replacement can be mailed to our home address due to the COVID-19

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

I got the unlock confirmation email after 26 hours and it says my confirmation link was good for only 24 hours. What should i do now? I cant even re-submit a new unlock request. Because it shows my imei is in progress. When i try to check the status it says I didn’t confirm their email. @HelpAt&

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

it has been a little over a year since fiber has been ran on our side of the street and now its being ran on the other side contacted att and they say it isn't available hmm,then why after asking the contractors installing the cable what it was and i was told it was fiber and try contacting ATT and

Can I get an extension to pay my bill

I would like to add my grandson to our plan, but i cant reach anyone live

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

I get excellent download speeds but I'm unable to use this for work (which is the purpose) because I can't consistently pull 3+mbps up for video conferences. How can I get a consistent upspeed? 

Can I use my iPhone XR sim chip in my iPhone 7R?

i have 8-10 phone they have clean IMEI i tried unlock they but system wrote "Looks like we're already processing a request for this IMEI." please help me, what can i do for unlock ?

How do you Silence an Individual caller at night only when asleep? I need to know if they call during the day when I’m awake, but would like to silence them at night only.

I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G. 

My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.

Does anyone know when or if there is a projected date for AT&T to upgrade the number of phones per contract allowed to participate in the NEXT program? I have 6 lines, but currently, only 4 are allowed to upgrade via NEXT. Any thoughts or advice would help. 🙂

Hi, I have the following issue:I bought an iPhone from ebay, locked to AT&T only, and I fill in the unlock form, and they send me an email saying that it's active on someone else's account, and I ask the seller and they say it's a reseller only, please help! ! I try to talk to AT&T on liv

My caller ID says my name in the app under people and permissions, but when I call someone it still reads as the name of my mothers business account on the phone. Is there any other way I can change it?

I own an Lg g8x thinq and wanted to get to Android 10 update. It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update. I've inserted the ATT sim and have proceeded through the setup proces

Every day that I check my email on my iPhone, i get a message that I need to enter my password for my SBC global.net account. I do that, and it works for the rest of the day, but by the next day, I get the same message… No password in my system. I reset it again, daily. For weeks. Finally it told me

When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat