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Set up Voicemail, Change Tones, Add Contacts & More
Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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• Device Features
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Can I have two different routers in 1 house with the same carrier?
Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.
Questions
• AT&T Internet Features
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My downstream is good but my internet packages are bad?
Howdy, For the past few months I have noticed that I can get better speeds then I can currently pick. The options I currently have are 6 Mbps and 18 Mbps but, it says I can get a maximum of almost 60 Mbps in the screenshot below. I have already talked to ATTCustomerCare and they said the same as
Questions
• AT&T Internet Features
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Using Your att.net on a Blackberry Device - Solutions From AT&T
We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices. What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need
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• AT&T Internet Security
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How is AT&T preparing for Hurricane Patricia?
AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.
Questions
• Wireless Account
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Failure to easily obtain prepaid phone bill info
I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i
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• Account & Usage
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I am 500 dollars due on my bill and need covid-19 support
I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.
Questions
• Wireless Billing
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Outlook for AT&T Email
Must I use Outlook for my AT&T email account? I would rather go to the att.net webpage if I can.
Questions
• AT&T Internet Security
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Help w bill due to co vid 19
My unemployment hasnt kicked in yet and my service has been disconnected. Im trying to work from home using my internet and my son plays xbox constantly. Now we r having a hard time w our service suspended and i cant pay until i get the unemployment checks. Help
Questions
• AT&T Internet Account
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iPhone 5S unable to unlock because phone is not paid off
I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?
Questions
• Apple
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Codes on text history in billing
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
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• Account & Usage
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Vehicle data plan and 2FA
I have a vehicle data plan only and vehicle doesn't receive 2FA text message for login. What's the alternative if vehicle plan is the only number on the account?
Questions
• Wireless Account
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Out of US how do I recharge my prepaid?
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
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• Account & Usage
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Receiving messages in China
Hi, I currently have a prepaid plan. I want to still be able to receive texts while I’m in China. I went to my local att store and they told me I can realize it by purchasing a long distance add-on. But then the description of that looks like this add-on is to receive foreign texts while I am in US.
Questions
• Plans & Features
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Is it possible to switch carriers?
Hi, I've wanted to try to switch carriers for my At&t Samsung Edge S7, however when I put in the new carrier's SIM card it gives me a crossed out circle icon and doesn't allow me to enable mobile data. Are the phones forced to only use At&t or is there a way to use the new carrier?
Questions
• Android
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How can I change the email associated with my IMO discount?
At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help
Questions
• Wireless Billing
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Broken AT&T Utility Cover
I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha
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• Community lounge
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Nightmare on El Camino Real
I walked into an AT&T store asking for help and, in my work clothes and did not look completely presentable the employees at the AT&T store did not help me, I asked for help with my service being suspended one of the young men there This day I still don’t know his name, asked me if I paid my
Questions
• Wireless Account
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Terminate the phone plan and get the refund
Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th
Questions
• Wireless Billing
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i miss the prepaid payment
My case was the autopayment date was yesterday but they have no money on my credit card that day so the Auto-charge fail. And right now I go to the prepaid account site want to let the system re-charge me again. It can not. Only I can do was pay the original plan which did not including the autopay
Questions
• Account & Usage