Please help, I'm tired of talking to L1 support and having techs come out to the house. I'm not disparaging anyone at all, I've done support and know the ropes, but this is a tougher problem than an L1 support person or an installation tech are equipped to solve. For the last several months I freq

I just received another modem from AT&T - the ARRIS NVG599. Apparently there are a lot of folks that hate this router/gateway. After installing, I assumed both bands would work on my Uverse service. the 2.4 is "enabled" but the 5 is "disabled" and no amount of toggling will get it to restart, or bec

We upped our Uverse Internet speed last week and replaced the reliable old 2Wire RG with this new ARRIS device. Initially, all speed tests showed around 48MBPS, which is what we're paying for. Last night, could barelly get connected (via WiFi) but finally did, but only thorugh an upstairs access poi

I have a lot of 2.4Ghz intererence in my building and it really impedes traffic on my LAN for things like backups to TimeMachine or other data intensive tasks over the air on my LAN. I get a measly 20Mbps download from the Arris but I would like to have high speed traffic within my LAN. I have once

I recently switched from time warner cable or (spectrum) to AT@T Fiber... and i was using the netgear powerline 1000 mbps adapter for my Xbox one because i didnt like wireless connection.. i did receive the speeds that i  got from spectrum which was more than 50mbps download and 5 upload speeds usin

Hello, I have an Arris NVG589, and I would like to reconfigure this device to restrict guest Wi-Fi account usage at night? Is there a way to do this so it will be automatic at a set hour in the AM?  Or is my only option to turn on or off the guest account manually?

I just moved into a new place that already has a AT&T internet using an Arris BGW210 modem/router, but my Macbook won't connect to the WiFi for some reason, even though my iPad, Android Phone, and Apple TV all connected without any issue whatsoever. A little research on the problem seemed to suggest

@powertoburn posted this on a different thread, and I wanted to introduce this as a new subject for discussion. The Arris SB6190 will work with the microcell however there is an ongoing issue with the modem due to the Intel Puma 6 chipset causing packet loss and latency and high jitter to your conne

I received an AT&T Arris NVG599 (residential gateway) modem, router, wifi access point and now want to use a VPN as well as IBM's new DNS numbers, which IBM calls Quad 9. I find many posts for the NVG589 -- almost none on point for the 599. Zero post about Quad9. I've searched the 'net exten

Have ARRIS BGW210-700, tested from yougetsignal.com, port is *open*, can ping device internally, can ping public IP.  Shut off device, no reply for ping, so I know only 1 device on IP.  I have several other devices on comcast modems at several locations I can connect to with same test application, b

I have the Arris NVG510 uverse modem and am wanting to know what modem's are compatible with those? I only have home phone and internet. Spoke to ATT Jan 7th 2017 and they said I could buy my own and if I sent in the one I got from ATT I could have the $7 fee took off my bill. (confirmed by 2 manage

Check out Security Now Podcast with Steve Gibson called SharknAT+To. Zero Day Hack Episode 627 . So for all those smart alec mr. Know it all who really disrespected me and put me down for just saying what my opinion was on what I heard this is where I heard it from so check it out I really don't car

Last night I set up my old router in my office to bridge to my ATT ARRIS BGW210-700. It is connected via wifi to the ARRIS, and my old router (netgear R6900) is connected to my desktop via ethernet. I was getting speeds of 4ms/500 up and down. This morning I am getting speeds of 4ms/2 up/500 down. I

This problem just started happening around this past Sunday. Was watching Netflix on a PS4 hard wired connected to the network. My girlfriend using a notebook connected over wireless started to upload a bunch of photos to Dropbox. At that moment the Netflix quality dropped. The PS4's internet connec

Hi, could At&t consider allowing replacing the arris bgw210-700 with a customer-owned router/gateway. The condition would be: If you replace the ATT provided gateway there will be absolutely no support by ATT. Att Support will only respond if the arris router is in place. A lot of us who opted for A

I just had my gateway changed from an old 2-wire/Pace brand to a BGW210-700 but realized that the Belkin BBU barrel connector doesn't fit.  Does anyone know of the easiest way to adapt it (since we no longer have a Radio Shack).I have a disabled person living here so it's important to have a working

Hello All,(Internet Connection: AT&T Fiber/Gigapower 1000) Network SetupHome Network is set up as follows: Fiber "translator" box (what the fiber wire is fed to from outside of the homesu10) connects to the Gateway (ARRIS BGW210) via CAT6 ethernet; Gateway is configured for IP Passthrough - DHCP Fix

I read that AT&T regularly changes the IP addresses of residential gateway routers (modems). I have one of the newer (as of December 2017), AT&T U-Verse Arris NVG599 devices. Does AT&T change my IP address of this device? If, "Yes", how do I setup a static IP address on this device? Am I asked to pa

I have AT&T internet service in my house via an Arris BGW210-700 wifi gateway router.I need to setup Dynamic DNS (DDNS) on the router to provide a "URL domain name" to externally / remotely access a computer in my home network through my router (like "server.myhomenetwork.com").I have successfully s

My situation: I work virtually from a home office in Milwaukee.  I have ATT U-Verse service.  ATT supplied me with an Arris NVG589 and Cisco VEN401-AT.  I have not had any issues connecting with my personal laptop, tablet, or cell phone to the Wi-Fi in my house.  My company sent me a new Toshiba Voi