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iPhone 5s using large amounts of data

So, I am new to at&t and ahve the iphone 5s.  I checked my data usuage and noticed some pretty large chunks of data being used at once. Even at times where I have been connected to wifi.  Below is one example. 55,077 KBs is an extremely large amount of data to have been used.  I have no idea were al

Questions

 • Data & Messaging Features, Internet Tethering

4.5K

6

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Moving Countries and Changing Sim Card. Iphone is locked by ATT and Not Sure How to Unlock the Device for My New Sim.

I moved to Switzerland for school and will be residing here for the next 2 years give or take. I purchased a Sim card from Swisscom and when they inserted it into my phone today there was an error message. I forget what it said but it said to contact ATT to unlock the device or something. After rese

Questions

 • Apple

68

2

0

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Trade in for iphone 12

Im planning on trading in my iphone 11 for an iPhone 12 Pro. On the site it says I will get "up to $800" credit, does that mean it depends on the phone? Like will I still get the full $800 for the 11 (which is in very good condition), or will I get more like $500, with $800 being for something like

Questions

 • Apple

323

2

0

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Apple Watch Series 3 Cellular - Discount offers Not applied to bill

I recently purchased an Apple Watch Series 3 with cellular directly from Apple and then connected it to my AT&T account. When I set it up online I was told they were offering a promotion for new Apple Watch customers that the one-time activation fee of $25 would be waived and the first 3 months of s

Questions

 • Wireless Billing

8.5K

1

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0

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Apple Watch 3 on Prepaid?

If i have a straight talk phone and want to buy the apple watch 3 cellular do i have to switch my phone over to at&t?

Questions

 • More AT&T PREPAID Discussions

22.3K

5

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AT&T trade-in program

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

Questions

 • Wireless Account

187

4

0

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Linked Account- Shared Apple ID?

For some reason when my mom gets texts she gets the contacts names of how I name people and her contacts are on my phone and mine on hers. For example, for my dad's contact it's 'Dad' and for her it's usually my Dad's name. Yet when she gets texts it says Dad instead of his name. So basically the ma

Questions

 • Apple

92

1

0

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transfer phone number from stolen iphone to new iphone

My iphone was stolen and I temporarily call forwarded my number to another iphone i own. Now I want to transfer the phone number of the stolen phone to my new device, but how?

Questions

 • Apple

103

2

0

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ATT Next Savings?

Based on the website (http://www.att.com/shop/wireless/next.html), they lay it out the payments assuming you buy a Galaxy S5 (which I assume is similar in terms of pricing to the iPhone 6).   Right off the bat, you know that the 1 year plan isn't really saving you anything considering you near

Questions

 • Apple

8.4K

34

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Can I use Verizon iPhone 4s on AT&T?

I'm with straight talk and I have a iPhone 4s ( old ) but I'm hooked up to virison and I don't get a signal where I live but no more than 300 yards from my house their is a cell tower but it only has att on it can I change my iPhone over to att rather than version

Questions

 • Network Coverage

2.8K

2

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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

Questions

 • Wireless Account

162

1

0

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Apple Watch Series 3 with Business Acct iPhone

Is it true that my new Series 3 Apple Watch cellular plan can’t be on a personal plan but link to my business-paid phone?!How are Apple and AT&T going to handle all your Premier customers like me whose iPhones are paid by my company? This is a huge problem at my company alone (120,000 people)!

Questions

 • Apple

8.8K

14

0

0

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

Questions

 • More AT&T PREPAID Discussions

253

2

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

383

5

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Texting and FaceTime from Germany to US

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

Questions

 • Apple

1.5K

2

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

Questions

 • Apple

33

1

0

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

 • Other Phones & Devices

62

2

0

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.5K

2

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What are the monthly options for buying an iPad Pro?

I want buy an ipad pro with montly plan,but i don't want have plan.What are my options?I can cancell the plan after a month?Because I want paid it montly only the ipad pro.

Questions

 • Apple

354

1

0

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How to Cancel a Cellular Data Service on Apple Watch SE?

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

Questions

 • Wearables

39

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