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Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

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3.3K

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SIM - карта недействительна

Добрый день!Прошу вас помочь активировать телефон, данный телефон заблокировался после обновления версии и смены сим карты.

Questions

721

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Can I trade in my phone to upgrade on AT&T Next?

Hi, I bought an iPhone 6S Plus in December of 2015 on AT&T Next 18 which means I'm paying it off for 24 months. I was wondering if I could trade in my iPhone 6S Plus to upgrade in September to get the new iPhone when it comes out. I would be 4 months away from paying off the phone and past the 18 mo

Questions

3.4K

3

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My MMS messages quit downloading automatically and won't download manually.

I have this short code keeps texting me. And doesnt seem to stop (696-08) i sent this to att spam short code. Asks me to reply stop. But it doesn't do anything what can i do

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20

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PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

122

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SEND HELP! Ordered wrong phone

I had the account holder order my new phone. Went through the whole process of paying off the current phone and then ordering the new one. I wanted the iPhone Xs Max and instead the account holder ordered the Xs. Is there anyway at all that I am able to return the incorrect phone and work with AT&T

Questions

924

2

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Iphone X - Stopped Receiving Twitter Texts

Hi,About 2 weeks ago I stopped receiving texts from twitter in the messaging app. I haven't changed any settings on the phone or twitter.I was wondering if AT&T blocked them because I was receiving a few thousand a month. I have googled and have searched for answers but haven't found anything yet. I

Questions

161

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Buy at Apple with NEXT Plan

Found out that the Apple store near us have an available model that I like. So I'm wanting to cancel my pre-order and go to the store instead. But, I'm wondering if I can get the NEXT plan if i do that. Have anyone done it?

Questions

3.1K

6

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iPhone 5G SIM card requirements

I am an existing AT&T Wireless customers with an iPhone 11 Pro and I have an iPhone 12 Pro on order directly from Apple. The iPhone 12 was purchased full price, unlocked, with no SIM. I have seen that the iPhone 11 Pro SIM with not work in an iPhone 12 because of 5G. Is this correct? Can I

Questions

1.4K

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No-Contract iPhone X and Upgrade Eligibility

Hi All! I'm interested in buying a no-contract iPhone X (paying full price) as a gift for a relative oversea. When I'm on the Apple.com site, it asks me for my AT&T account (I assume this is for eligibility checking?) Since I'm not upgrading my phone or anything, will buying the phone for a relative

Questions

880

2

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mobile data record time

looking to find out if data mobile time stamps are correct as updated with the time it was used example : 2:00 am meaning the phone was used at that time ?

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55

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Line not eligible.. Att call protect

I'm one of the 9 people in the att family plan and I tried to setup att call protect with my number on iPhone. With many attempt and failure, saying "line not eligible"What did I do wrong? What do I do from here? Please help!

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11.3K

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Iphone locked

Hi! May I ask how I could unlock my iphone 14 pro max that my uncle purchased from AT&T. I'm currently outside of the United Stated and I would want to check how I could unlock the device. Thanks!!

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33

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Do I need to switch my iPhone cell provider to use Apple Watch?

I recently purchased an Apple Series 8 watch through AT&T. My iPhone’s service is through Verizon, so once I was setting up my watch I realized I couldn’t use them together (being able to receive texts and calls that come through my iPhone on my watch when I leave my phone at home) I wanted to

Questions

28

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Confirmation codes are not coming through on text

Every time I have a confirmation code sent to my phone number, the text never comes through. Whether it’s for 2 factor authentication, or a text message from a restaurant telling me my table is ready, confirmation codes will not come through. It’s not because I don’t have their number saved, because

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76

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New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

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224

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Data usage high when on WiFi

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

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75

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Pre-order Nov dates for iPad Pro

Last week an AT&T store representative speculated (to me) that the iPad Pro would not be ready for pre-orders until "Black Friday". That is an inconvenient time for me as I will be literally "Up In The Air" on a flight to Rome, Italy, and will likely not have Wifi on Delta's 764. Someone on the Appl

Questions

20.1K

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Bought an 8 Plus.. and it has a remaining balance from the previous owner.

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th

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88

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Acp

I am not able to find the ACP wireless sign up form. When I try to go to page it says it is not available. I would like to sign up

Questions

165

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