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eSim and physical sim

If I use my sim card from my android phone to create an esim in my new iPad, will I still be able to use the sim card in my android phone? I would like to use my cellular service on the iPad while flying drones from it. And when not using the iPad to fly, I want to be able to use my cell service on

Questions

 • Apple

107

3

0

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Lost my iphone 6. What do?

Hello, I lost my iphone 6 while traveling and it's gone forever. Ideally, I would like to buy a new phone and keep my current number and all of the apps and data. Is that possible?  How should I go about that? Can I buy a phone online and bring it to ATT or Apple?  What should I do?&nb

Questions

 • Apple

94

4

0

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Line not eligible.. Att call protect

I'm one of the 9 people in the att family plan and I tried to setup att call protect with my number on iPhone. With many attempt and failure, saying "line not eligible"What did I do wrong? What do I do from here? Please help!

Questions

 • Device Features

11.2K

11

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0

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Unpaid balance on used Iphone

I bought an broken Iphone 7 plus from a friend, and repaired it for $135. They had switched to T-mobile, but as I put my T-mobile sim card into it. The phone had said "Sim not supported". I had gotten information from the friend and they had removed the authentication lock from it. Then I went to T-

Questions

 • Wireless Billing

2.1K

2

0

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Cell booster and Cell Booster Pro

Are the new Cell Boosters going to be available before February 2022, before you cut service to the MicroCells? FYI: I can NOT use WiFi calling feature due to my main internet is Satellite and my Frontier internet is only fast enough to serve the MicroCell.   The new Cell Booster look just l

Questions

 • AT&T Cell Booster

1.1K

16

0

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Your Yahoo Webmail Will No Longer Be Imported using POP - What It Means

  Hi all,   We understand there have been a few questions regarding the notifications you have been seeing regarding how your email will be imported from 3rd party email providers to your Yahoo Webmail. Not to worry, your email address will remain active, that will not change. What will

Questions

 • AT&T Internet Security

20.3K

13

0

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AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Questions

 • Phone & Device Upgrades

430

2

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Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone

Questions

 • Apple

180

2

0

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iPhone 5G SIM card requirements

I am an existing AT&T Wireless customers with an iPhone 11 Pro and I have an iPhone 12 Pro on order directly from Apple. The iPhone 12 was purchased full price, unlocked, with no SIM. I have seen that the iPhone 11 Pro SIM with not work in an iPhone 12 because of 5G. Is this correct? Can I

Questions

 • Phone & Device Upgrades

1.3K

10

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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

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 • Apple

22.2K

6

0

0

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AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

 • Other Phones & Devices

145.5K

337

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iPhone 5s using large amounts of data

So, I am new to at&t and ahve the iphone 5s.  I checked my data usuage and noticed some pretty large chunks of data being used at once. Even at times where I have been connected to wifi.  Below is one example. 55,077 KBs is an extremely large amount of data to have been used.  I have no idea were al

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 • Data & Messaging Features, Internet Tethering

4.5K

6

0

0

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The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

Questions

 • Apple

24.4K

2

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0

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Apple Watch Series 3 Cellular - Discount offers Not applied to bill

I recently purchased an Apple Watch Series 3 with cellular directly from Apple and then connected it to my AT&T account. When I set it up online I was told they were offering a promotion for new Apple Watch customers that the one-time activation fee of $25 would be waived and the first 3 months of s

Questions

 • Wireless Billing

8.5K

1

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Apple Watch Series 3 with Business Acct iPhone

Is it true that my new Series 3 Apple Watch cellular plan can’t be on a personal plan but link to my business-paid phone?!How are Apple and AT&T going to handle all your Premier customers like me whose iPhones are paid by my company? This is a huge problem at my company alone (120,000 people)!

Questions

 • Apple

8.8K

14

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0

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Military and BYOD

Hello! I was wondering if Military famlies could get the discount of the ATT Unlimited Extra plan along with Bring Your Own Device.  Also, on BYOD when its says that there is no contract, it means there is no contract for the phone lines if you get wireless correct?  Or is it just for the

Questions

 • Wireless Billing

394

1

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Can I use Verizon iPhone 4s on AT&T?

I'm with straight talk and I have a iPhone 4s ( old ) but I'm hooked up to virison and I don't get a signal where I live but no more than 300 yards from my house their is a cell tower but it only has att on it can I change my iPhone over to att rather than version

Questions

 • Network Coverage

2.8K

2

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AT&T trade-in program

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

Questions

 • Wireless Account

186

4

0

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

Questions

 • Data & Messaging Features, Internet Tethering

38

4

0

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

46

1

0

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