My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate

I’m considering buying an iPhone 12 Pro and just paying for it in full. Through AT&T, I still have payments owed on my iPhone XS. Am I able to switch out my phone and continue to pay the monthly payments due for my iPhone XS (even though I will be using the 12), or do I have to pay the remain

I need puk code but. Im not the main holder numberwhat should i do?

I have a billing question. I recently traded in my iPhone 8 Plus to get the new iPhone XS, however I still have payments remaining on the iPhone that I traded in, as I bought the iPhone 8 Plus through AT&T during a BOGO promotion. The iPhone XS I purchased is unlocked and I bought it from the Apple

Hi As i am traveling to states i found that my device is IEMI blacklisted  , i have searched and i found that its  Carrier blacklisted IMEI  with At & T ,  It Dosnt work with any  carrier provider from states , i have purchased from third party from other country , what

I gave an older AT&T iphone 8 to a friend. She has Verizon. The phone is unlocked but it's giving an error message of SIM card not compliant. What can she do to get this phone working with her information?

I added my Apple watch to my account today at a store. I logged into my account add the added phone number is correct but the device type is INCORRECT! They have my watch phone number listed as a prepaid android phone!! Is there any way for me to change it to my Apple watch without bringing it to a

Does anyone here know what the current in store prices are for either the 2020 or the 2022 versions of the iPhone SE locked to AT&T prepaid for existing customers? A quick search finds that it's available in special, $99.99 for new customers porting a number (that wouldn't be me) $149.99 with

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

Do you need a data/talk/text plan for an Apple watch? Will it work with just the iPhone ?

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor

Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?

I’ve never considered choosing another carrier besides AT&T until today. I’ve had an AT&T installment plan for years, going with the Next Every Year plan the past couple years. I had been eligible for an upgrade for a bit, so in December I upgraded from an iPhone 8 Plus to an iPhone XR at the local

Hello, I recently upgraded to an iPhone 12, and on my AT&T bill, it charged me a 30$ upgrade fee. A worker who was helping me buy the phone told me that if I saw a 30$ upgrade fee on my bill, I could talk to AT&T to get it refunded and canceled.

When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe

If I upgrade my Apple Watch Series 4 (purchased from AT&T) with an Apple Series 6 (purchased from Apple), will I be able to transfer my Watch service to the new watch at no charge? Do I have to replace the SIM?