I own a Unihertz Jelly 2 smartphone. Unihertz is a small brand that makes niche phones, so I'm not surprised none of their products are on AT&T's list. Here's the band information for the phone (I don't know what any of this means): GSM: Band 2/3/5/8WCDMA：Band 1,2,4,5,6,8,19TDSCDMA: Band 34/

Hello, I recently moved to Europe, and am no longer on ATT. Before I left I unlocked my phone in-store. Now, I am worried that I am no longer able to get carrier updates on a phone I paid $1000 for. I use this phone for work, and if I don't get Android Security Patch Level 2020-04-01, I will no long

I hadn't been using my Galaxy S9+ for the past few months because of a bug I was waiting to be fixed.  It was powered off the whole time and I was using my old iPhone 6S in its place.  Yesterday, I powered on the S9+, factory reset it, and then checked for updates.  The phone does not detect any ava

Hi, my son arrived in the US last Thursday and he wants to activate an AT&T prepaid SIM card. He get's a text message with error code GA205, stating in the text "the phone you recently tried to activate won't work" He went to the store again today and when he was in the store, the shop assi

Has AT&T pushed out this update for the Flip 4 phones yet? Nothing comes up for me when I check, and I just want to confirm whether or not the issue is on my end. The update has been out for a while now on most other carriers.

I have a small business account and live in Puerto Rico. While checking the requirements for a trade-in found the following statement under "Legal Details" under the title "Then you'll get": "Up to $800 in bill credits with trade-in of a Samsung Galaxy S, Note or Z series smartphone from any year

I am trying to upgrade the Android version from 6.0.1 on a Samsung S7 which has been off the network for a while. I connected to wifi and did the software updates several times successfully, but the Android version remains the same. I have another S7 which upgraded itself to Android 8, no issues.&n

I've already gone into my app permissions and had to re-deny Google using my location all the time because after the last update it reset it to all the time instead of when using the app... I've checked all my other permissions and have them all set to "only when in use". However, the location no

I have an LG-E970. (I know next to nothing).  I think i need to update the version of Android the phone is running if i want to get many APPS.   The phone is currently saying it is non-compatible with many of the APPS i try to download from the PLAY STORE.  Going into settings and clicking the updat

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

Hi, I understand the update is being rolled out in stages,  but  can anyone give an approximate ETA for the AT&T specific build of Android 6;0 Marshmallow? (I have already installed the prerequisite October security update, build LMY48W). Thanks

We are excited to announce the new LG V20 smartphone with its all new video and audio capabilities. You can pre-order the LG V20 on www.att.com and in AT&T stores starting Friday, Oct. 7th and it’ll be available on the 28th!   If you have any questions, comments, or thoughts about th

I want to subscribe Data connect pass prepaid plan for my Android tablet.But in near future, I want to buy a new tablet.  Can I change the device without asking it to AT&T? Or do I need to go to an AT&T store to change the device to use with the prepaid plan?

I recently went into AT&T and they told me that right off the bat I could not use Verizon phone with AT&T service. I have previously done this in the past so I know that that is a lie they were about to close and I'm assuming that they just didn't want to help me . The phone I'm trying to use is a p

My Huawei Ascend XT2 will not update itself or many of my apps; won't open GOOGLE Play, and just doesn't operate as smoothly as it did prior to the Huawei "block out" or whatever the issue with China is known as. Anyone know how to remedy this?Thanks.

Dear AT&T, You want me to activate a cheap budget phone (U318AA) as a replacement for the premium phone I currently own because you decided to switch everything to 5G? No, This cheap phone is going to go right into the garbage. Thankfully, as a person who enjoys working in the Information Tec

I recently purchased a AT&T motivate 2 from Walmart and switch the stems as usual and pass phones it's all I've done to and I'm trying to make a phone call and I was met with a automated recording that I needed to return it to the store that I purchased it from to finish activated and the help o

My LG G8X Thinq from AT&T current software is android 9 and I'm trying to update it to android 10 but I can't update it

I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect.  So I thought the Forum might have more/better suggestions.

Hi all. I'm sure the 3G/2G phase-out has been discussed a bunch here. My unlocked Samsung Galaxy S10e is an Asian model but fully supports 4G and VoLTE. I've been using it on AT&Ts network for 1.5 years but they did-not or would-not activate VoLTE. The 3G/2G phase out in Feb-2022 now appears t