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No internet

Hi I've bought a sim card and refill card but my phone says no internet I have asus rog 6 unlocked can you please assist me

Questions

47

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ATT NumberSync won't function

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

Questions

233

4

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[SOLVED] Galaxy S9+ Not Detecting Available Security Patch Updates

I hadn't been using my Galaxy S9+ for the past few months because of a bug I was waiting to be fixed.  It was powered off the whole time and I was using my old iPhone 6S in its place.  Yesterday, I powered on the S9+, factory reset it, and then checked for updates.  The phone does not detect any ava

Questions

596

1

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Note 9 - After the latest update my Location notification in the task bar stays on and draining battery faster

I've already gone into my app permissions and had to re-deny Google using my location all the time because after the last update it reset it to all the time instead of when using the app... I've checked all my other permissions and have them all set to "only when in use". However, the location no

Questions

133

2

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GA309 : Oops, we hit a snag. Come back later and try again.

Hi - I received my SIM card in the mail today. I followed the directions and installed into my Moto Power (2022) phone. I have no service and clicked the link to activate. When I input all the information, I receive the GA309 error. I've tried with Wi-Fi and on 'cell' service. I bought the SIM card

Questions

175

1

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Intrusive full page ads for apps in google play store !

How can I stop the full page ads that take over whatever im doing at the time? I hate them im at the point of finding a different carrier if this continues!!!!

Questions

59

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S& Android version upgrade problem

I am trying to upgrade the Android version from 6.0.1 on a Samsung S7 which has been off the network for a while. I connected to wifi and did the software updates several times successfully, but the Android version remains the same. I have another S7 which upgraded itself to Android 8, no issues.&n

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89

1

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Samsung S20 5G Latest Software

When will the Samsung S20 5G get the latest software update? My S20 5G have the old software, which is Android 11 and UI 3.1 also the Security Patch is 1 September 2021. This S20 5G is under AT&T. Thank you!

Questions

141

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European phone can't register to AT&T: Error GA205

Hi, my son arrived in the US last Thursday and he wants to activate an AT&T prepaid SIM card. He get's a text message with error code GA205, stating in the text "the phone you recently tried to activate won't work" He went to the store again today and when he was in the store, the shop assi

Questions

833

21

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How to disable the "slide to unlock" screen?

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

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5.1K

9

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Can I recycle old ATT mobile phones?

I have two old ATT mobile phones that I would like to recycle. One is a Motorola, the second is an LG G2.  Neither seems to work, although I tried charging them.

Questions

280

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Closed

My WiFi network is dropping. How do I disable Smart Network Switch?

My WiFi network is dropping. How do I disable Smart Network Switch?

Questions

4.8K

1

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Using Verizon with my phone

I recently went into AT&T and they told me that right off the bat I could not use Verizon phone with AT&T service. I have previously done this in the past so I know that that is a lie they were about to close and I'm assuming that they just didn't want to help me . The phone I'm trying to use is a p

Questions

180

2

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Can I change the device to use with Data connect pass prepaid plans without asking AT&T?

I want to subscribe Data connect pass prepaid plan for my Android tablet.But in near future, I want to buy a new tablet.  Can I change the device without asking it to AT&T? Or do I need to go to an AT&T store to change the device to use with the prepaid plan?

Questions

308

1

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Updates for Huawei Ascend XT2

My Huawei Ascend XT2 will not update itself or many of my apps; won't open GOOGLE Play, and just doesn't operate as smoothly as it did prior to the Huawei "block out" or whatever the issue with China is known as. Anyone know how to remedy this?Thanks.

Questions

480

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blocking a text spammer

I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect.  So I thought the Forum might have more/better suggestions.

Questions

583

5

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Will my 4G LTE phone work after the 3G shutdown? It's from a niche brand, so it's not on the list

I own a Unihertz Jelly 2 smartphone. Unihertz is a small brand that makes niche phones, so I'm not surprised none of their products are on AT&T's list. Here's the band information for the phone (I don't know what any of this means): GSM: Band 2/3/5/8WCDMA:Band 1,2,4,5,6,8,19TDSCDMA: Band 34/

Questions

551

3

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Seriously? A budget phone?

Dear AT&T, You want me to activate a cheap budget phone (U318AA) as a replacement for the premium phone I currently own because you decided to switch everything to 5G? No, This cheap phone is going to go right into the garbage. Thankfully, as a person who enjoys working in the Information Tec

Questions

519

9

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Need to verify server settings on my email IMAP or POP3

When I initially set up Microsoft 365' s Outlook 2016 email client, I set my primary computer's mail as POP3, not realizing at the time the issues with IMAP vs POP3 on my laptop, also running MS 365/Outlook. After a lengthy session with MS, I need to see if the mail server on my account thinks its I

Questions

439

3

0

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Nexus 6 Marshmallow update ETA?

Hi, I understand the update is being rolled out in stages,  but  can anyone give an approximate ETA for the AT&T specific build of Android 6;0 Marshmallow? (I have already installed the prerequisite October security update, build LMY48W). Thanks

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