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S& Android version upgrade problem

I am trying to upgrade the Android version from 6.0.1 on a Samsung S7 which has been off the network for a while. I connected to wifi and did the software updates several times successfully, but the Android version remains the same. I have another S7 which upgraded itself to Android 8, no issues.&n

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57

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blocking a text spammer

I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect.  So I thought the Forum might have more/better suggestions.

Questions

567

5

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GA309 : Oops, we hit a snag. Come back later and try again.

Hi - I received my SIM card in the mail today. I followed the directions and installed into my Moto Power (2022) phone. I have no service and clicked the link to activate. When I input all the information, I receive the GA309 error. I've tried with Wi-Fi and on 'cell' service. I bought the SIM card

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91

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Galaxy Z Flip 4 Android 13/OneUi 5.0 Update

Has AT&T pushed out this update for the Flip 4 phones yet? Nothing comes up for me when I check, and I just want to confirm whether or not the issue is on my end. The update has been out for a while now on most other carriers.

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15

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The new LG V20 smartphone, from AT&T!

We are excited to announce the new LG V20 smartphone with its all new video and audio capabilities. You can pre-order the LG V20 on www.att.com and in AT&T stores starting Friday, Oct. 7th and it’ll be available on the 28th!   If you have any questions, comments, or thoughts about th

Questions

3.2K

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Software Update Installation Interrupted on Select Samsung Android 5.0 Devices

Summary AT&T has received reports of some customers experiencing software update installation interruptions/failures when attempting to upgrade to Android 5.1 on select Samsung devices.  The device is still usable but the latest software update cannot be installed. The following devices are affected

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174.4K

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Closed

My WiFi network is dropping. How do I disable Smart Network Switch?

My WiFi network is dropping. How do I disable Smart Network Switch?

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4.5K

1

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Return to retailer

I recently purchased a AT&T motivate 2 from Walmart and switch the stems as usual and pass phones it's all I've done to and I'm trying to make a phone call and I was met with a automated recording that I needed to return it to the store that I purchased it from to finish activated and the help o

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100

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Brand new defective device and AT&t will not allow me to exchange

Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde

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50

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SM-G975U ATT Model Unlocked won't update Android Security Patch Level

Hello, I recently moved to Europe, and am no longer on ATT. Before I left I unlocked my phone in-store. Now, I am worried that I am no longer able to get carrier updates on a phone I paid $1000 for. I use this phone for work, and if I don't get Android Security Patch Level 2020-04-01, I will no long

Questions

670

4

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LG G8X Thinq won't update to android 10

My LG G8X Thinq from AT&T current software is android 9 and I'm trying to update it to android 10 but I can't update it

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125

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How to disable the "slide to unlock" screen?

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

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Seeking recommendations for unlocked VoLTE phone that AT&T will not support after 3G phase-out

Hi all. I'm sure the 3G/2G phase-out has been discussed a bunch here. My unlocked Samsung Galaxy S10e is an Asian model but fully supports 4G and VoLTE. I've been using it on AT&Ts network for 1.5 years but they did-not or would-not activate VoLTE. The 3G/2G phase out in Feb-2022 now appears t

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2K

6

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Will my 4G LTE phone work after the 3G shutdown? It's from a niche brand, so it's not on the list

I own a Unihertz Jelly 2 smartphone. Unihertz is a small brand that makes niche phones, so I'm not surprised none of their products are on AT&T's list. Here's the band information for the phone (I don't know what any of this means): GSM: Band 2/3/5/8WCDMA:Band 1,2,4,5,6,8,19TDSCDMA: Band 34/

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498

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unable to send message from iphone to android users ("Message Send Failure")

I have iphone 13 (iOS 16.0.3).  About 2-3 weeks ago, I started having this issue where I cannot send text messages to Android phones.   It tries to send for a few seconds, then got "Message Send Failure" and not delivered.    I have to retry a few times to send.   

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802

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ATT NumberSync won't function

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

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144

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Nexus 6 Marshmallow update ETA?

Hi, I understand the update is being rolled out in stages,  but  can anyone give an approximate ETA for the AT&T specific build of Android 6;0 Marshmallow? (I have already installed the prerequisite October security update, build LMY48W). Thanks

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38.5K

287

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Receive a transcript of recent text messages.

My phone has been lost and I require several text messages that were sent to it for work and family reasons. Is their way to receive these texts or a transcript of them?

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1.4K

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LG STYLO 5 CANT MAKE AND RECEIVE CALLS

I use LG Stylo 5 & the carrier is H2O Wireless who is ATT network. Since June 14, 2022 I can't make and receive any phone calls. The settings does not show its model #, I am afraid to open the back cover to check the model # in case I can not close it. I called customer service of H2O, unfortuna

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566

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SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

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