I am trying to upgrade the Android version from 6.0.1 on a Samsung S7 which has been off the network for a while. I connected to wifi and did the software updates several times successfully, but the Android version remains the same. I have another S7 which upgraded itself to Android 8, no issues.&n

I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect.  So I thought the Forum might have more/better suggestions.

Hi - I received my SIM card in the mail today. I followed the directions and installed into my Moto Power (2022) phone. I have no service and clicked the link to activate. When I input all the information, I receive the GA309 error. I've tried with Wi-Fi and on 'cell' service. I bought the SIM card

Has AT&T pushed out this update for the Flip 4 phones yet? Nothing comes up for me when I check, and I just want to confirm whether or not the issue is on my end. The update has been out for a while now on most other carriers.

We are excited to announce the new LG V20 smartphone with its all new video and audio capabilities. You can pre-order the LG V20 on www.att.com and in AT&T stores starting Friday, Oct. 7th and it’ll be available on the 28th!   If you have any questions, comments, or thoughts about th

Summary AT&T has received reports of some customers experiencing software update installation interruptions/failures when attempting to upgrade to Android 5.1 on select Samsung devices.  The device is still usable but the latest software update cannot be installed. The following devices are affected

My WiFi network is dropping. How do I disable Smart Network Switch?

I recently purchased a AT&T motivate 2 from Walmart and switch the stems as usual and pass phones it's all I've done to and I'm trying to make a phone call and I was met with a automated recording that I needed to return it to the store that I purchased it from to finish activated and the help o

Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde

Hello, I recently moved to Europe, and am no longer on ATT. Before I left I unlocked my phone in-store. Now, I am worried that I am no longer able to get carrier updates on a phone I paid $1000 for. I use this phone for work, and if I don't get Android Security Patch Level 2020-04-01, I will no long

My LG G8X Thinq from AT&T current software is android 9 and I'm trying to update it to android 10 but I can't update it

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

Hi all. I'm sure the 3G/2G phase-out has been discussed a bunch here. My unlocked Samsung Galaxy S10e is an Asian model but fully supports 4G and VoLTE. I've been using it on AT&Ts network for 1.5 years but they did-not or would-not activate VoLTE. The 3G/2G phase out in Feb-2022 now appears t

I own a Unihertz Jelly 2 smartphone. Unihertz is a small brand that makes niche phones, so I'm not surprised none of their products are on AT&T's list. Here's the band information for the phone (I don't know what any of this means): GSM: Band 2/3/5/8WCDMA：Band 1,2,4,5,6,8,19TDSCDMA: Band 34/

I have iphone 13 (iOS 16.0.3).  About 2-3 weeks ago, I started having this issue where I cannot send text messages to Android phones.   It tries to send for a few seconds, then got "Message Send Failure" and not delivered.    I have to retry a few times to send.   

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

Hi, I understand the update is being rolled out in stages,  but  can anyone give an approximate ETA for the AT&T specific build of Android 6;0 Marshmallow? (I have already installed the prerequisite October security update, build LMY48W). Thanks

My phone has been lost and I require several text messages that were sent to it for work and family reasons. Is their way to receive these texts or a transcript of them?

I use LG Stylo 5 & the carrier is H2O Wireless who is ATT network. Since June 14, 2022 I can't make and receive any phone calls. The settings does not show its model #, I am afraid to open the back cover to check the model # in case I can not close it. I called customer service of H2O, unfortuna

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.