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My data rate is too low.

Hello, I am using the prepaid highest rate plan, the $75 Unlimited Plus Monthly Plan. However, my mobile phone only comes out at the speed of the 3G generation, up to maximum at only 10Mbps. My phone is a Samsung Galaxy S20 FE unlocked phone, which supports up to 5G. The Unlimited Plus plan is a pla

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100

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No acces at all with prepaid SIM.

Dear all, i am for 2 weeks at holiday in the sates enjoying your beatiful country. Comin from germany I decided to buy an AT&T SIM 5G 5GB for 30 days. But there no access, no data, no calling. The SIM is recognized as unknown but the phone number is correctly shown. Here a few Info of my phone

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74

4

0

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

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7.1K

17

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bought phone off ebay but can't unlock use due to past due balance

i bought a cheap little htc first off ebay but I can't unlock it due to a past due balance. Tf do I do

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111

4

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How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

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462

4

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But a used phone saying it was unlocked

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

Questions

72

2

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What are the steps to update my LG G3 D850 device software?

What are the steps to update my LG G3 D850 device software with a non AT&T sim installed. The unblocked device software status is D85010d while the android version is 4.4.2

Questions

2.5K

14

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Can't answer incoming calls

Why can't I answer incoming calls,hitting answer does nothing

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2.7K

2

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Samsung Galaxy S9+ Stuck with Android v8.0 - how to upgrade the OS?

I have a Samsung Galaxy S9+. The phone is currently operatinng on Android v8.0.0. When I try the "Upgrade Software menu" (Settings --> Software Upgrade --> Check for Updates --> OK), it says "Software is up to date". I have plenty of memory available. Battery is fully charged.&nbs

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199

2

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How do I remove apps that have been installed without my knowledge and do go away with factory reset

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

Questions

90

3

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Unlock screen not appearing after receiving code

We purchased a refurbished Samsung Galaxy S21 5G from a third party website. After realizing our phone needed to be unlocked by the previous carrier (AT&T) We received an unlock code and followed the steps to input said code. However, when powering the phone back on, there is no code input scree

Questions

26

1

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Why is my IMEI blocked?

My name is Vínicius and I'm from Brazil, I've never left my country. I've had my current cell phone (UMIDIGI A9 PRO) for at least 3 years and it's never had any problems but for a while I stopped receiving SMS out of nowhere and tried to fix it on my own and reset my cell phone. To my surprise it go

Questions

60

1

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Uninstall Caller Name ID App?

Please help me uninstall this app. I don't know where it came from. I can't get rid of it.Caller Name IDCequint Incorporated

Questions

1.9K

2

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My notification menu won't let me swipe down to see my notifications.

Hey everyone, I have a very stupid question. My notification menu won't let me swipe down to see my notifications. Instead, when I try to swipe down, my brightness adjuster pops up at the bottom of my phone screen. Any help would be great. I might have his some weird settings button.

Questions

239

1

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Add ringtones to Radiant Core phone

I wish to add additional ringtones to my android ATT Radiant Core U304AA cellphone

Questions

403

2

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BYO Phone Features

Is it possible to use WiFi calling and call forwarding on an unlocked Motorola phone? If I try to forward a phone it says Network or SIM card error.

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163

4

0

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Recently signed up for prepaid to get on the ATT network for a firmware upgrade.

I own an Lg g8x thinq and wanted to get to Android 10 update. It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update. I've inserted the ATT sim and have proceeded through the setup proces

Questions

135

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View screen recording on Moto Ace 5G

How do I view a screen recording I took on my Ace 5G?

Questions

118

1

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unlock bootloader, paid off prepaid motorola moto gplay 2021

please give me what I need to unlock my bootloader. U allow network unlocking to allow us to go to a different carrier, so Y make it so the bootloader is locked. Just doesn't make sense to me. I bought my phone outright so a bill is not the problem. my phone and account are prepaid so there should n

Questions

248

1

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Can I get Call Protect, without losing my grandfathered in cheap plan?

We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate?  I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.

Questions

16

2

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