I have a Samsung J327 (prepaid) device for more than 3 years and was using it till last week. I swapped it with a newer device and requested for unlock code. My request got denied. Can you help getting my device unlocked? I use my older devices for out of country (India) phone numbers. I have anoth

I own one of these phones sold to me by AT&T. There has not been an android update for years now. The problem is I am losing some of my apps because the android is too old, Android 8.1.0. How do I get an Android update on this phone?

I was trying to move photos from the album listed camera into folder that I have created specifically for the things in the photo. This is something I do all the time to make sure my photos are organized in a way I can find them. However, now when I try to find these photos after they were moved the

I am currently a Consumer Cellular user. They have connected me to AT&T cell towers as I was a previous AT&T user for work and my connectivity was fairly good.  Upon retirement, Consumer Cellular provided me the best deal.  That said, when the AT&T cell towers shut down 3G ser

There is an ongoing issue with sending group text messages from my iPhone 11 Pro Max running iOS 14.5. This only happens when sending text messages to groups that contain a combination of Apple and Android users.  This happens whether I am using cellular data only or with Wi-Fi calling turn on

Hi all!! So today, my phone said I had the new sotware update, then it went to saying there was not enough room on the device. I went and cleared up enough room (2.32 GB), and the two diagonal arrows (one pointing one way the other pointing the other, it's the usual AT&T software update notification

I don't own my Phone plan and was wondering if the owner could see my activity on my phone like when i download apps, videos, and pictures or anything like that.

Will upgrading my phone just before I separate from my husband's account cause any issues? Will I be able to transfer my number to upgrade and my own account? Will I get the same exact services and price when I separate to my own account?

My dad passed away a few days ago and the phone is in his name. The phone is fully paid off and we are just on a monthly data plan now. The bill is paid for the next 15 days and we won't have the death certificate for awhile. Is there anyway to get the phone transferred into my name? Or if we can't

Why are my calls and texts not listed in the call and text usage log in this app? They used to be, and now they are not listed, but the rest of the phones on my plan have all their usage posted.

I just got a text from ATT that starting Jan 19, trying to switch a SIM card betweed my current phone and a device not compatible with the HD voice network will disrupt service.  Then I check the link and it says 3g will shut down and certain phones will no longer work if they don't support at

Hi, good day. I would like to know about AT&T VPN, I have a situation and maybe you can assist me. My sister lives in USA but I live in Honduras. My sister gave me her previous mobile. It is an AT&T Galaxy Note 10+ SM-N976U. But the problem is that I am not being able to update because it st

Can I have two phones (an iPhone and an Android) with the same phone number?

Hi guys, I just bought a Xiaomi Redmi Note Pro and I've seen that I have some apps installed on my device that I'm not interested in. Talking to some friends, they told me that there is an application called Lucky Patcher that is able to remove these annoying applications from the device permanently

Not sure what happened, but my visual voicemail has stopped working on my Galaxy S22 Ultra. Have tried to force stop, restart and not working.  Try to change the voicemail password and I am getting the error message: "Temporary system error occured, please try after some time."  I get thi

I'll try and make this as simple as possible. I just purchased an unlocked LG V60 ThinQ 5G online. It was previously a branded T-Mobile phone (T-Mobile startup screen, phone still had several unremovable T-Mobile apps) to use on my AT&T service. Went to the store, got it activated - no pr

I have Phone Link installed on my Surface laptop (running Windows 11 Home) and Link to Windows installed on my Samsung Galaxy S22 Ultra (current on software updates and app version). Both are connected to my home wifi, but they won't communicate with each other.  I have confirmed that my route

Where can I find my prepaid account number? I thought it would be my phone number, but apparently it is not. I have logged into my prepaid account and can't find an account number anywhere.

Need to correct geolocation to show my local area. That is Kentucky.   I always show everything but Kentucky

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off