I'm switching phones from an alcatel AT&T prepaid Go phone to a Moto E 2nd generation phone AT&T prepaid Go phone. Do I use the same sim card or activate the new one? I have the AT&T prepaid go phone. And would like to keep the same phone number.

My Galxy S5 was recently forced to update to KitKat 4.4.4, and ever since then, the phone's performance is noticably worse. The biggest problem is the battery life. It's been cut in half, and the phone feels warmer. "Android System" is now the top user of battery power. I've tried pulling the batter

Hi all!! So today, my phone said I had the new sotware update, then it went to saying there was not enough room on the device. I went and cleared up enough room (2.32 GB), and the two diagonal arrows (one pointing one way the other pointing the other, it's the usual AT&T software update notification

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

My current device is Samsung A71 with 5G Supported. I had to change my phone because I was not able to make a phone call nor use mobile data. Later, I got a flip phone with new sim card in it, I tried to activate it but it doesn't work. It said that my new device is not compatible with ATT service.

I bought a new phone (Galaxy S10) from the ATT website. It was an upgrade. I assumed it was brand new but maybe I misunderstood. I'm paying $25/month for it so I assume it should be brand new? I suspect it's refurbished because upon activating it, it had APPS! Silly apps; like hatch an egg app, a Ga

Starting right after the 4.4.4 update, now when I check email in the default Email app (Exchange email from work) the body of the emails are all blank. I must click on "Load more details" button to see the messages. I have my Gmail account going into the same default Email app but it works fine. Whe

Staying up-to-date will protect your device from potential security risks, fix identified bugs, and ensure you have all the latest features and capabilities. Most devices will notify users when there is an update available, but you can also see if you have the latest version or what was included in

Will upgrading my phone just before I separate from my husband's account cause any issues? Will I be able to transfer my number to upgrade and my own account? Will I get the same exact services and price when I separate to my own account?

Hi Is there any way to keep this from tuning off after 30 minutes of playtime? That is the maximum that you can keep this on... ​ Its a great player and I'm using Media Monkey also when I do use this its has the charger plugged in. ​ There has to be someway around this? ​ My smartphone I can

Does the $300/yr plan allow for WIFI calls and text? It appears that ATT shut it off after I signed up and paid.

I am not receiving ANY calls that are not in my contacts and after spending hours with AT&T support both over the phone and in the store, with no help/resolution, and was told if I cancel Call protect then that will allow me to get those calls.  Yet when I go to cancel it on my phone it te

I see the 5Ge symbol on my Samsung but what does it really mean? How can I test if my service is running faster than 4G LTE?

My dad passed away a few days ago and the phone is in his name. The phone is fully paid off and we are just on a monthly data plan now. The bill is paid for the next 15 days and we won't have the death certificate for awhile. Is there anyway to get the phone transferred into my name? Or if we can't

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

I just got a text from ATT that starting Jan 19, trying to switch a SIM card betweed my current phone and a device not compatible with the HD voice network will disrupt service.  Then I check the link and it says 3g will shut down and certain phones will no longer work if they don't support at

It's Sunday evening and suddenly I get a message "your phone is not registered so you can only make emergency calls. I tried resetting the network settings but that did not help.  I checked the "phones approved for the 5G network" and my model is there but with an asterisk - "Indicates devices

There is an ongoing issue with sending group text messages from my iPhone 11 Pro Max running iOS 14.5. This only happens when sending text messages to groups that contain a combination of Apple and Android users.  This happens whether I am using cellular data only or with Wi-Fi calling turn on

I have Phone Link installed on my Surface laptop (running Windows 11 Home) and Link to Windows installed on my Samsung Galaxy S22 Ultra (current on software updates and app version). Both are connected to my home wifi, but they won't communicate with each other.  I have confirmed that my route

I like phones with removable batteries & am on a budget so am using the LG V20. I just wore one out so bought a used one off of Swappa (love that site!) but forgot to ask which Android Ver it is running and ended up with Android 7. ATT won't update older phones or ones too far out of date. I ne