Where can I go to get my device unlocked? All criteria has been met but it says it's still active on my account.

Hi I bought a new Microsoft Surface Duo from Amazon. I bought an AT&T locked Duo because it is cheaper and I read that it is easy to get it unlocked. Upon receiving, I did an unlock request and after waiting for some hours, I got an email that my request was denied. It said because the dev

I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie

it says too many failed login attemps and voice mail is now locked. How can this be reset?

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

I've seen this problem on several threads, all very old, so here's mine. I have an s21 FE, running Android 12 with the Jan, 2022 security patch, that will not reply to automated messages, like when the phone number is only 5 digits long. I have made sure all permissions are allowed (yes, I read ol

I purchased the new Z Fold 3 but decided that it wasn't for me and initiated a return. I used the return label to ship the phone back and I've been waiting for it to be credited back to my account so that I can purchase a different phone. When I check tracking it says my package is available for pic

I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.

I have a at&t phone I had for awhile now and i asked for it to be unlocked and they say it should take at least 24-72 hours. I been waiting for about 2 and half weeks now and haven't received no email or phone call what so ever. So I contacted them and they told me the same exact thing. They say it

 Talk and Text in More Places! Hello Community!   We all have run into those areas where we don’t have the bars we need though.  To help keep you connected, AT&T has introduced Wi-Fi Calling! Wi-Fi Calling lets you talk and text from indoor locations where it’s hard even for a

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android  To resta

Screen on the K88 Tablet goes to sleep or to black in 5 seconds

How do you enable VoLTE on a Moto Z2 Play phone? The device hardware itself supports it if I understand the documentation correctly. So is there a special software or configuration setting to make VoLTE work on the AT&T network?

My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.

I have an iPhone 5S on iOS 10.3, and just recently (in the last few weeks) I realized that I'm not receiving group messages if any member of the group has an Android phone. The Android user does not need to be the one initiating the text message, just part of the group.  Other iPhones are receiving

I upgraded from an iPhone to Samsung S5. First of all, i recieved the new phone from a good neighbor 1 block away, my phone got sent there. And for my main problem, the first few days i could not recieve and send messages, this was addressed by customer service online, but the only thing they cant c

When I put my S6 at horizontal way, my screen display does not enlarge the display anymore, any advise please?Philippe

Hello. I've got my LG G3 D850 in Miami a month ago. I'm living in Argentina. Is there a way to get the 5.1 update? Sorry for my poor english.

I currently have an ancient iPhone 3G (with an old unlimited plan). If I were to buy a Nexus 5 from Google, would I be able to transfer my current plan? If so, how?  Thanks in advance!

I'm switching phones from an alcatel AT&T prepaid Go phone to a Moto E 2nd generation phone AT&T prepaid Go phone. Do I use the same sim card or activate the new one? I have the AT&T prepaid go phone. And would like to keep the same phone number.