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I have no backups and At&t only gives time of sent and received text.
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Account & Usage
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I just changed from Verizon to ATT. I am trying to set up visual voicemail and it said I cannot until I give it phone permission which is already selected. I de and then reselect and then get the same message or the app closes. Can't get chat support since they are so busy. I have a Samsung S22.
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Device Features
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I already have a wireless plan for my phone, and I want it be added to my iPad cellular, but I couldn't continue with the login way in ios setting, just can not add it in. So I want to know can I get esim for my prepaid wireless plan? And after I get esim, will my physical sim card not work? Because
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Phones, Tablets & Devices
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google play music, google play newsstand, google play movies and tv... I don't want them updating. I dont use them. wish I could delete them but cant seem to on the ZTE maven 2.
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Android
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I have requested my phone unlocked through the website. https://www.att.com/deviceunlock/unlockstep1 After following the instructions, they sent me a email to verify the request. The Email response had a 24 hour time limit and i was not able to respond in the 24 hours. When I checked that status
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Samsung
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I bought a Samsung Galaxy S9 off of eBay used, it is locked to AT&T and i do not use AT&T. I submitted the unlock request but didn't accept the email in time, i tried requesting again but it says that there is already a request in progress. How do I request another email to confirm it
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Samsung
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I received an AT&T variant of the One M9 directly from HTC. Since it has the AT&T logo on the back and lists AT&T as the carrier in the "About Phone" section of settings menu, I assume that to mean it's "locked". I noticed that HTC One M8 and M9 unlocked devices will receive Android 6.0 before th
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Android
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Hi I bought a new Microsoft Surface Duo from Amazon. I bought an AT&T locked Duo because it is cheaper and I read that it is easy to get it unlocked. Upon receiving, I did an unlock request and after waiting for some hours, I got an email that my request was denied. It said because the dev
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Android
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I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?
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Android
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I've had uverse internet for a short time now and seem to have problems with our iPads and kindle crashing back to the home screen. I also receive connection error messages. This crashing happens a lot when playing app games,sometimes 20 or 30 times a day. I've removed and redownloaded it a couple o
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AT&T Internet Features
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I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie
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Android
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I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.
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Samsung
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Hi, I have a Samsung galaxy s9 plus (SM-G965U) and still haven't received the pie 9.0 update yet. is it still rolling out and not reached my phone ? or could there be another problem?
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Samsung
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Me and my husband separated and we called and asked to have separate bills. Well that worked but on the app we still see each others plans . We want to have our own separate apps as well. How do we make this happen so we don't see each others personal information.
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Account Features
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My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f
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More AT&T PREPAID Discussions
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I purchased the new Z Fold 3 but decided that it wasn't for me and initiated a return. I used the return label to ship the phone back and I've been waiting for it to be credited back to my account so that I can purchase a different phone. When I check tracking it says my package is available for pic
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Samsung
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My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.
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Other Phones & Devices
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I previously used next sms as my preferred texting app on my galaxy 22 ultra but I recently switched to the pre downloaded ones on my phone I started with one and I am not able to send messages yet I can recieve them.. so I switched to the other, I can send messages yet I can't recieve them from MOS
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Data & Messaging Features, Internet Tethering
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For some reason my original post was deleted so I'm recreating it in fewer words. Is the unlocked international version of the Samsung Galaxy A31 supported on the AT&T network? I can't seem to find the US/North American version, else I'd buy it. Edit: I'm marking AT&T's response as the a
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Samsung
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I have a at&t phone I had for awhile now and i asked for it to be unlocked and they say it should take at least 24-72 hours. I been waiting for about 2 and half weeks now and haven't received no email or phone call what so ever. So I contacted them and they told me the same exact thing. They say it
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Android