Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.1K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

742

3

0

Accepted Solution

Official Solution

Kyocera 6560 Update 5.1.1

Hi all, I have a Kyocera 6560 that is currently running 4.4.2, but will not update to 5.1.1, I was wondering if someone could manually push the update to me w/instructions on installation.  Thanks so much!

Questions

371

1

0

0

Accepted Solution

Official Solution

Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

Questions

306

1

0

0

Accepted Solution

Official Solution

Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

Questions

30

1

0

Accepted Solution

Official Solution

Unlock

I am wanting to unlock my decided Brothers old phone what do I need to do ???

Questions

35

1

0

Accepted Solution

Official Solution

4g microcell

Received my replacement micro cell (3g to 4g). I could see (using 3g MC) if I were connected to it. Now with the 4g MC I am either not connected or do not know where to look for connection status (on my Moto G Power). What am I missing?

Questions

130

1

0

Accepted Solution

Official Solution

I need help obtaining a device driver for my ZTE Z971 Blade Spark

I am in need of obtaining a device driver for my ZTE Z971 Blade Spark. I am trying to pull some photos and things off of my phone and when I connect it to my computer it is not recognized as as device that I can access. It shows up as a USB Mouse according to device manager

Questions

82

1

0

Accepted Solution

Official Solution

S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

Questions

656

3

0

0

Accepted Solution

Official Solution

Solar Charging Stations

Hi there,someone knows what happened to the solar charging stations of NY? They were installed in 2014 and I'm wandering if they are still there. If not, why not?Cheers!

Questions

387

1

0

0

Accepted Solution

Official Solution

voice-mail to text

will a galaxy flip 4 work with the visual voice-mail because I cannot get it to work/set up for the first time

Questions

43

1

0

Accepted Solution

Official Solution

AT&T "mobile network disconnected" error in new HTC U Ultra phone

I set up a new HTC U Ultra phone a week ago and everything was fine, but a few days ago my mobile data stopped working. Data roaming is turned on.  I've checked the APN settings and they seem correct.  When I try to view network preferences, I get a "Please make sure you have valid SIM ca

Questions

743

3

0

Accepted Solution

Official Solution

ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

Questions

428

4

0

Accepted Solution

Official Solution

Blackberry Priv (Blackberry meets Android)

The BB Priv is now up for pre-orders. I'm extremely excited Blackberry and Android finally teamed up; I've been calling for this for a long time.  http://us.blackberry.com/smartphones/blackberry-priv/pre-register.html

Questions

5.2K

17

0

0

Accepted Solution

Official Solution

Can I disable the apps of ATT in my G Flex 2?

I am going to ask for an update 5.1.1 from ATT agents but I am not sure if disable ATT apps will interfere the update. I really don't need them and they didn't help me at all. I have no choice.

Questions

775

1

0

0

Accepted Solution

Official Solution

Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

Questions

251

1

0

Accepted Solution

Official Solution

Trying to get Android 12 for my 5g phone.

I've had my AT&T RADIANT MAX 5G for 2 years now. I've been stuck on Android 11 since I bought it. I've been waiting for a software update for it, but it has never happened. How can I receive the update?

Questions

233

2

0

Accepted Solution

Official Solution

Connections

Why did this ultra wide band (UWB) appear in my connection settings today on My Att galaxy 22 ultra

Questions

144

1

0

Accepted Solution

Official Solution

Delete Call Protect

Have the samsung gallaxy zfold4 and it will not allow me to delete or uninstall nothing and active armor doesnt work properly

Questions

35

1

0

Accepted Solution

Official Solution

Grandfathered Unlimited Data Plan - Switching devices from Android to Apple

Hi All,I'm currently on one of the grandfathered unlimited data plans.  In the past (after they discontinued the unlimited data plans), I have been told that if I were to switch over from my Android device to an Apple device that I would lose my unlimited data plan and would need to select one of th

Questions

5K

3

0

0

Accepted Solution

Official Solution

Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

174

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.