Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.1K)

Relevance

Accepted Solution

Official Solution

Digital Life blank camera view on Samsung Galaxy Note 4 Resolution

Some customers using the Samsung Galaxy Note 4 have encountered a blank page when selecting cameras within the Digital Life Android Application. Follow the steps below to view cameras on the Samsung Galaxy Note 4.

Questions

 • Apps & Programs

1.4K

3

0

0

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

452

3

0

Accepted Solution

Official Solution

I need help obtaining a device driver for my ZTE Z971 Blade Spark

I am in need of obtaining a device driver for my ZTE Z971 Blade Spark. I am trying to pull some photos and things off of my phone and when I connect it to my computer it is not recognized as as device that I can access. It shows up as a USB Mouse according to device manager

Questions

 • Android

49

1

0

Accepted Solution

Official Solution

S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

Questions

 • Android

625

3

0

0

Accepted Solution

Official Solution

Grandfathered Unlimited Data Plan - Switching devices from Android to Apple

Hi All,I'm currently on one of the grandfathered unlimited data plans.  In the past (after they discontinued the unlimited data plans), I have been told that if I were to switch over from my Android device to an Apple device that I would lose my unlimited data plan and would need to select one of th

Questions

 • Device Features

4.9K

3

0

0

Accepted Solution

Official Solution

Cell phone doesn't accept incoming calls.

I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT).  From that second cell phone, I can call the original phone without issue.  However, from the original cell phone, I get a message that says,

Questions

 • Other Phones & Devices

124

2

0

Accepted Solution

Official Solution

Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

Questions

 • Data & Messaging Features, Internet Tethering

284

1

0

0

Accepted Solution

Official Solution

Downloading apps blocked by parental controls

I'm trying to download an app directly from a website. But I get a message that says the app can't download due to parental controls. I am the account holder and shouldn't have any parental controls set on my phone.

Questions

 • Android

1.3K

3

0

0

Accepted Solution

Official Solution

Can I disable the apps of ATT in my G Flex 2?

I am going to ask for an update 5.1.1 from ATT agents but I am not sure if disable ATT apps will interfere the update. I really don't need them and they didn't help me at all. I have no choice.

Questions

 • Android

743

1

0

0

Accepted Solution

Official Solution

AT&T "mobile network disconnected" error in new HTC U Ultra phone

I set up a new HTC U Ultra phone a week ago and everything was fine, but a few days ago my mobile data stopped working. Data roaming is turned on.  I've checked the APN settings and they seem correct.  When I try to view network preferences, I get a "Please make sure you have valid SIM ca

Questions

 • Android

642

3

0

Accepted Solution

Official Solution

Solar Charging Stations

Hi there,someone knows what happened to the solar charging stations of NY? They were installed in 2014 and I'm wandering if they are still there. If not, why not?Cheers!

Questions

 • Apple

351

1

0

0

Accepted Solution

Official Solution

Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

Questions

 • Phones, Tablets & Devices

100

1

0

Accepted Solution

Official Solution

LG K10 and LG K20 -- Can't upgrade the Operating System?

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

Questions

 • Phone & Device Upgrades

65

1

0

Accepted Solution

Official Solution

can't enter fastboot mode

hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help

Questions

 • Other Phones & Devices

34

1

0

Accepted Solution

Official Solution

Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

95

1

0

Accepted Solution

Official Solution

4g microcell

Received my replacement micro cell (3g to 4g). I could see (using 3g MC) if I were connected to it. Now with the 4g MC I am either not connected or do not know where to look for connection status (on my Moto G Power). What am I missing?

Questions

 • Device Features

75

1

0

Accepted Solution

Official Solution

Kyocera 6560 Update 5.1.1

Hi all, I have a Kyocera 6560 that is currently running 4.4.2, but will not update to 5.1.1, I was wondering if someone could manually push the update to me w/instructions on installation.  Thanks so much!

Questions

 • Android

320

1

0

0

Accepted Solution

Official Solution

Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

 • Plans & Features

22

1

0

Accepted Solution

Official Solution

Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Questions

 • Android

8.3K

8

0

Accepted Solution

Official Solution

Blackberry Priv (Blackberry meets Android)

The BB Priv is now up for pre-orders. I'm extremely excited Blackberry and Android finally teamed up; I've been calling for this for a long time.  http://us.blackberry.com/smartphones/blackberry-priv/pre-register.html

Questions

 • Other Phones & Devices

5.2K

17

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.