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Rude Billing lady
I called to see why my bill is $286. I never had a bill so high. I don't have a problem paying my bill but $286. I was without all my services for about 3 weeks. I wanted to know how I was going to be compensated. This women told me she's been doing this job for 20 years etc etc...there is nothing s
Questions
• Online Account Access
AT&T Employee lied and cost me couple hundred
On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a few hours I canceled my order coz I want to make sure I’m qualify or not.After live chat with AT&T agent , as he said I’m qualify for BOGO promotion b
Questions
• Wireless Account
At&t keeps rescheduling my installation
I applied for internet through att Jan 28 my first appointment was rescheduled after speaking with numerous Representatives and supervisors this has been on going since everyday is the same thing change my appointment and wait around for the tech and they never show or call so I call and speak with
Questions
• AT&T Internet Installation
Best Practice for installing third party router
I am an AV technician and I am interested in what the recommended process and settings are for installing a third party router after the ATT Modem/Router. In a typical system we have the ATT modem/router then plugged into our Luxul or Araknis routers which is then plugged into our PoE network switch
Questions
• AT&T Internet Equipment
Restocking fee — it’s your fault !
Bought iPhone 11 Max pro 2 days ago in ATT store. After a day of use, found an imperfection at the top right of the phone (a white streak between the bezel and the screen), can’t be clean without opening the screen. Went back to the store, the first question asked, did you double check the device wh
Questions
• Apple
fixed wireless tower
We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo
Questions
• AT&T Internet Account
At&t B0G0 FRAUD!!!!!
I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri
Questions
• Wireless Billing
Help needed from your highest office , NOT FAKE OFFICE OF PRES
On March 23, 2019 I went to At&T store which they told to go the website since that promo was not available at the store , so I did the same day and the regular credit check and everything was done and approved as I intended it would since my credit score is excellent and at the end I was told I wo
Questions
• Wireless Account
Getting AT&T internet where I live
Who do I talk to in order to receive AT&T in my area. I live on the outskirts of Houston in Montgomery county and we’re stuck with Suddenlink in most residential areas. Their service is absolutely unacceptable! I can’t get anything done! Please for the love of god, Porter Texas needs some AT&T love!
Questions
• AT&T Fiber Installation
Insurance is a scam they dont cover the phone
Just trying to warn everybody when you purchase insurance through this ripoff Company a tale to tell you that you're not buying phone insurance for the phone that you purchased your buying it for whatever phone your SIM card ends up in in which case how does that work if somebody steals your phone
Questions
• Account Features
ATT Wifi Keeps dropping from TV, Smart Plugs
I am having issues with the ATT Wifi Service in my apartment dropping the connection with different devices in my home. Among many other issues we've had with ATT, I've had trouble setting up my smart plugs that connect to Alexa. I've never had a problem with my plugs before with my previous interne
Questions
• AT&T Internet Equipment
Unlock code request
Purchased brand new att prepaid device from target. went through the unlocking steps and it is being denied cus , they say, it's in another account. Which the device is not refurbished what so ever. They make no ways to get in contact and avoiding me seems like it online UNLOCK MY (Edited per comm
Questions
• Other Phones & Devices
Disconnect / Cancel Internet DSL Account
I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!
Questions
• AT&T Internet Account
3rd party definition (2 part)
This may stab really deep to AT&T but all employees of AT&T that follow these questions take note. Please also this question is for you........—Can you define the terminology of 3rd party per written and AT&T defined policy definition??NIGHTOWLS
Questions
• Network Coverage
Contact Information for AT&T's Distribution Department
I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to
Questions
• AT&T Phone Equipment
Closed
1st responder Plan!!!!
Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.
Questions
• Wireless Account
AT&T Best Buy workers fall short on free iphone 11 mobile plan.
Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account. Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th
Questions
• Wireless Billing
Does ATT black list certain web addresses
Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account
Questions
• AT&T Internet Features
Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible
AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and
Questions
• Wireless Billing