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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

42

5

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Underhanded Business Tactics

I signed up for auto pay in the store about 3 months ago only to find out they never enrolled me and now I owe extra fees and charges. This the 2nd time this has happened and I will be changing phone companies to avoid being charged unjustly. I recommend everyone do so. This is a not a trustworthy c

Questions

64

2

Cannot access sbcglobal.net email, forgotten security questions

I've had an evolvepakistan.com email address for about 10 years now. My family used to be AT&T customers but have not been for at least 4 years. When I go to sign in, first I am taken to a Yahoo login page, where I enter the sbcglobal.net email address and then I am taken to the AT&T login p

Questions

1.1K

1

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I HAVE A PHONE WHICH IS LOCKED TO BOTH CARRIERS

hi guys can anyone help... when i carrier check ny phone it shows that my phone is locked to at&t/cricket, but when i submit it to at&t they said its not there device. I'm confused?

Questions

60

1

0

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

33

1

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Any help here AT&T

Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours before you submit a new request." but my devices are all paid off. Please can anyone help me out.

Questions

56

1

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Scammed just like the rest

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

Questions

39

1

0

Internet

I had AT&T internet installed the other day after a cancelled Spectrum. So I unplugged Spectrums equipment (Sagecom, Arris) to return it to the store. After unplugging this equipment I went to watch TV and I just had the word ROKU all over the screen and could not pull up any channels. I need a tech

Questions

30

2

0

Please help me!!!

My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing

Questions

13

0

0

Terrible customer service cost long term customer

So, where do I begin? Let’s start by why I called AT&T. I called to add a line to my plan and it resulted in me now consultanting other providers to leave AT&T after being with them for as long as I can remember. Now let’s get into the how did this happen? I called in to add a line and they had t

Questions

70

1

0

Unlock code request

Alright try the web site as well as other sites. I know for a fact my device is brand new I purchased it a few days ago from target. Att is denying my request saying it was on another account. Which is a lie. I need the request completed I've already been with out a phone this whole time

Questions

49

1

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My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

60

0

0

Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

26

3

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

44

0

0

Closed

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

237

7

0

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

110

10

0

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

533

3

0

Internet speed

When is AT&T going to realize that customers in rural areas need a speed faster than 6 Mbps.  This is sad. We are trying to work from home during this pandemic and there is no sufficient internet speed to do so.  It has been 15+ years and they have never increased the speed in the 72021 area code. 

Questions

57

0

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

37

0

0

Unlock code request

Samsung prepaid unlock code request code

Questions

36

1

0

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