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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

72

2

0

Refused service based on Race

Entered ATT Store located at 5108 Broadway, Suite K-108, Oakland, CA 94611. There were 3 employees and one customer in the store. The Manager greeted me and I explained why I came into the store. He advised me it would be a few minutes before I would receive help. Another customer entered the store

Questions

 • Account Features

58

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

48

4

why does UVerse keep pausing

MY UVERSE RECIEVER KEEPS PAUSING. AT&T (Edited per community guidelines)

Questions

 • U-verse TV Equipment

41

1

0

SHIPMENT PUSHED BACK A MONTH PLUS THEY OWE ME MONEY

I am so incredibly DONE with AT&T! First things first they owe me money from a promotion I did back in December where you trade in a iPhone and receive a iPhone 11 for FREE I sent them TWO perfectly working iPhones and I should have received TWO free iPhone 11s instead they only gave me a promotion

Questions

 • Apple

85

2

0

Can you call me again please

Can you call me again please

Questions

 • Data & Messaging Features, Internet Tethering

28

2

0

Underhanded Business Tactics

I signed up for auto pay in the store about 3 months ago only to find out they never enrolled me and now I owe extra fees and charges. This the 2nd time this has happened and I will be changing phone companies to avoid being charged unjustly. I recommend everyone do so. This is a not a trustworthy c

Questions

 • Phone & Device Upgrades

31

2

Disrespected

I tried to post this but I like how AT&t was trying to stop it from being posted by making me change my password and re-enter the password every step along the way. The story begins July 6th I talked to AT&t DirecTV and AT&t cellular service. I changed my internet to a higher megabytes per second. I

Questions

 • Community lounge

56

3

0

Cannot access sbcglobal.net email, forgotten security questions

I've had an evolvepakistan.com email address for about 10 years now. My family used to be AT&T customers but have not been for at least 4 years. When I go to sign in, first I am taken to a Yahoo login page, where I enter the sbcglobal.net email address and then I am taken to the AT&T login p

Questions

 • AT&T Internet Security

608

1

0

Terrible customer service cost long term customer

So, where do I begin? Let’s start by why I called AT&T. I called to add a line to my plan and it resulted in me now consultanting other providers to leave AT&T after being with them for as long as I can remember. Now let’s get into the how did this happen? I called in to add a line and they had t

Questions

 • Wireless Account

45

1

0

Unlock code request

Alright try the web site as well as other sites. I know for a fact my device is brand new I purchased it a few days ago from target. Att is denying my request saying it was on another account. Which is a lie. I need the request completed I've already been with out a phone this whole time

Questions

 • Other Phones & Devices

33

1

0

I HAVE A PHONE WHICH IS LOCKED TO BOTH CARRIERS

hi guys can anyone help... when i carrier check ny phone it shows that my phone is locked to at&t/cricket, but when i submit it to at&t they said its not there device. I'm confused?

Questions

 • AT&T Phone Account

45

1

0

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

 • AT&T Phone Account

68

1

0

Internet

I had AT&T internet installed the other day after a cancelled Spectrum. So I unplugged Spectrums equipment (Sagecom, Arris) to return it to the store. After unplugging this equipment I went to watch TV and I just had the word ROKU all over the screen and could not pull up any channels. I need a tech

Questions

 • AT&T Internet Equipment

27

2

0

Any help here AT&T

Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours before you submit a new request." but my devices are all paid off. Please can anyone help me out.

Questions

 • Apple

37

1

0

Please help me!!!

My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing

Questions

 • AT&T Internet Account

8

0

0

Scammed just like the rest

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

Questions

 • Phone & Device Upgrades

26

1

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

 • Wireless Account

38

0

0

Unlock code request

Samsung prepaid unlock code request code

Questions

 • Phones, Tablets & Devices

21

1

0

Mobile Billing

someone should add mobile bill as a payment option on microsoft store

Questions

 • AT&T Internet Features

17

1

0

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