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AT&T sent us replacement phones because our current phones will not be capable of operating on the upgraded AT&T network. Are the phones actually free? If I transition to a different carrier will AT&T bill me for some portion of the replacement phone cost?
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Other Phones & Devices
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IT KEEPS HAPPENING!
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AT&T Mail Login & Security
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I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
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Apple
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I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.
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AT&T Fiber Installation
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Closed
My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help.
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Wireless Account
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Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???
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Wireless Account
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My line have been removed from a family plan before I successfully transfer my number to another carrier. Now my number is out of service. How could I get my own account number, PIN and Bill info for porting my number?
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Wireless Account
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Closed
I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?
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Phone & Device Upgrades
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I am thinking about buying Sansung Watch 4 with LTE. During 4 months/year I would like to not have to take my phone on hikes with me. I understand it would be about $10/month to add the watch to my wireless plan. What I cannot find info on is how much it would cost me to put the phone on vacation h
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Account Features
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What is this and how do I fix it?
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More AT&T PREPAID Discussions
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Back in June, I got a message that I was locked out of my SbcGlobal email because "too many attempts" to access it with the wrong password were made. (I had the correct password stored in my computer since I created the email address in 2002). After much runaround, an AT&T tech got me on the pho
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AT&T Mail Login & Security
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My phone is off, an I don't know what login is my ex set it up
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Wireless Account
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Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the
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Wireless Account
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I have never heard of ATT and I never opened their site until now. I got an email from ATT telling me to confirm my email address and that I made an account and I enrolled for paperless billing, I even live in a country where I cant access ATT unless I use a VPN. how can I fix this?
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Wireless Account
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Not visual voice mail. Supposedly I have a voice mail somewhere else. I have had my service since 1996. I DO NOT remember this passcode.
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Account Features
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I am looking to go from a prepaid account (3 phones, all paid for/unlocked) to postpaid. I know I have to go to a corporate store, which is no problem, but I do not know what I have to bring with me. Do I just need to bring the phone numbers? The phones themselves? The people (oh
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Wireless Account
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I am needing to get my old phone records from 2016-present
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Apple
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I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla
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Online Account Access
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Why has my Prepaid account been closed? I have two prepaid accounts for me and my wife. As we are living abroad, we cannot use our PP ATT#. While we are away, we are on a 25cent/min plan to hold onto our account, we have been paying $25 every 3 months. Two days ago, a payment was due I tried to acce
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More AT&T PREPAID Discussions
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We suspended our AT&T account in early January, but we're still getting bills, with no explanation about what the bill is for. Today I tried to call the regular number (800-288-2020) to inquire about this, but couldn't get through the automated phone setup. I was told I had to pay $7 for an all
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AT&T Internet Account