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How to turn off 2-step verification when traveling

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

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439

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Harman spark app log in

I was somehow logged out of my app and can't log in it won't recognize my attempt to reset I need my log in username. My Accounts are all linked with my name and number. How do I get my username if I can't remember it?

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127

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Canceling auto pay on prepaid plan from abroad

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

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164

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HACK FROM AMERITECH

I RECEOVED A MESSAGE TODAY FROM MY CREDIT CARD DARK WEB SEARCHES. APPARENTLY AN EMAIL FROM AMERITECH HACKED MY PHONE NUMBER AND OTHER INFORMATION. THE EMAIL ADDRESS IS 5HIS HACK CAME FROM IS : Email [email scrubbed] ĤAS AMERITECH BEEN HACKED AGAIN.

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236

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Cell booster

I bought this device used. How can I register it and activate it. Says Serial number is already used. Please Help 

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138

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Internet service for the disabled

Is it true that a disabled person can get internet service for about $10 a month.

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160

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APPROVED BY NTL VERIFIER FOR ACP

I was approved for the ACP and a Lifeline program and I wanted to get ACP benefits with you guys. My application ID [EDITED per Community Guidelines]

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287

3

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

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114

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Verifying my account with a credit card that I no longer have

I have been trying to pay my bill online and after I confirm how much, it says that I have changed my 4 digit pin recently so I have to verify my account. It's showing my old card but I need the ccv # and since I haven't had the card for a while I can't get past it to put my new card info in. How do

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213

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I can't find my account number

Hello, my names Brian (Edited as per community guidelines). I have service through you at (Edited as per community guidelines) Davidson County. I can't seem to find my account number

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195

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

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174

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Question about ph.lines locked or unlocked?

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

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56

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Can’t access ATT internet account

ATT signin directs me to cancelled direct stream account. Forgot sign in for ATT account

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182

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Sbcglobal.net recovery

So somehow my sbcglobal.net email logged itself out, and I don’t remember the password, because it was created 20+ years ago. I can’t figure out how to recover or change it, especially since I can’t remember the security question answers, from that time period. Is there anyone who can help me?

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140

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Using ATT billing for money apps

Are there any money apps where I can use my ATT account billing to pay online?

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52

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Add a device

This is absolutely ridiculous. I have been able to add devices or lines to my business account for 7-8 years and now all of a sudden I can no longer have the capability to do so and without warning or a courtesy email? If another provider allows me to have this capability I will be moving my 20+ lin

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167

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Unable to sign up for service - Enter a valid house or box number

I'd like to sign up for an AT&T prepaid wireless service through an online special. On the cart checkout page, when I enter my physical address, I'm prompted with "Enter a valid house or box number". FedEx has delivered to my address for over 20 years. One customer support rep suggested I call

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85

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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206

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New password reset for old att.net email

I need to reset the password on my old att.net mail

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218

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Rep via chat did not input notes

Suspended even after chat saying I wouldn’t be. I have proof of chat via photo and now I’m being told i have to go to the att store to show the pics. I don’t have time for that.

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227

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