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a friend can't login to his email acct

I have his email address. How can I help him?

Questions

133

5

0

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Rep via chat did not input notes

Suspended even after chat saying I wouldn’t be. I have proof of chat via photo and now I’m being told i have to go to the att store to show the pics. I don’t have time for that.

Questions

192

3

0

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Sbcglobal.net recovery

So somehow my sbcglobal.net email logged itself out, and I don’t remember the password, because it was created 20+ years ago. I can’t figure out how to recover or change it, especially since I can’t remember the security question answers, from that time period. Is there anyone who can help me?

Questions

90

1

0

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

120

4

0

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Internet service for the disabled

Is it true that a disabled person can get internet service for about $10 a month.

Questions

125

2

0

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Data plan

I just payed yesterday but changed my plan to 40 instead and it charged me twice.

Questions

46

2

0

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My AT&T Account Not Showing Wireless Service

My AT&T account only shows my internet. It does not show my wireless service, although my internet and wireless are bundled together. Any suggestions on how to get this resolved?

Questions

58

2

0

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

Questions

146

1

0

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Online Account access

PLEASE, PLEASE JUST HELP ME GET ONLINE!!!

Questions

87

3

0

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How to cancel 3rd party subscriptions

I am trying to cancel a 3rd party subscription. I need to know how to do this.

Questions

262

1

0

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Question about ph.lines locked or unlocked?

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

Questions

43

1

0

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ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?

I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

Questions

72

1

0

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Switching to internet only

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

Questions

126

2

0

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Recover Prior Phone Records

I am needing to recover a couple of months worth of phone records from 2015. Is this possible?

Questions

84

4

0

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New password reset for old att.net email

I need to reset the password on my old att.net mail

Questions

172

2

0

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Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

Questions

276

4

0

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

7.1K

17

0

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How to unlock my AT&T locked iPhone

I bought my phone from a friend and it says sim locked in the settings and when i try to unlock it on AT&T device unlock site it says “Looks like the device you want to unlock is active on another AT&T account.” Is there any way to fix it? And what does it mean it’s active on another AT&

Questions

307

1

0

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Different color phone on account

So I noticed my iPhone shows pink on my account but i have a green one? Should this be something I have to fix or just a glitch. It took forever for them to get my line working I would hate to call and have them move things around and I’m out of service again. :/

Questions

88

1

0

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Fraud alert over a call to reactive my account

I got a call (claiming to be AT&T) saying that I needed to revalidate account info in order to reactivate my account. As soon as I said I worked for ATT and asked what's up, he hung up. So, I'm assuming that was not really AT&T.

Questions

107

3

0

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