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How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, to log in?

How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, which is required to log in? My cell phone is being serviced in another state, so I do not currently even have it in my possession, but even if I did, the phone is not working, so

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1K

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Switched SIM card back to new device and not working

Hello I switched my SIM card from my iPhone 12pro max to iPhone X and now when I put the SIM card back on my iPhone 12 it’s not working (cellular network or calling), how do I fix it ?? thank you 

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3.1K

2

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Detailed billing with text messages and calls

How do I access a detailed bill of messages and call logs

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827

2

0

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Can’t make or receive calls after SIM card change

I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?

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11.8K

6

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I’ve been notified my internet service has been canceled. Is it possible to restore my Service

I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an

Questions

386

7

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Sbcglobal.net recovery

So somehow my sbcglobal.net email logged itself out, and I don’t remember the password, because it was created 20+ years ago. I can’t figure out how to recover or change it, especially since I can’t remember the security question answers, from that time period. Is there anyone who can help me?

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119

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New password reset for old att.net email

I need to reset the password on my old att.net mail

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196

2

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a friend can't login to his email acct

I have his email address. How can I help him?

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136

5

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3G Wireless Home Phone Upgrade Emergency

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

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1.1K

24

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ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?

I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

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82

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Unable to sign up for service - Enter a valid house or box number

I'd like to sign up for an AT&T prepaid wireless service through an online special. On the cart checkout page, when I enter my physical address, I'm prompted with "Enter a valid house or box number". FedEx has delivered to my address for over 20 years. One customer support rep suggested I call

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46

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Make a payment due 0.00

My payment due is right now 0.00 but stills saying due date is NOW. So, my question is, I need to do something in special? Because I refilled my balance with a gift card, and its enough. But I dont have auto pay. Or I need to pay with my credit card although my due is 0.00

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97

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Can I reactive my SIM CARD from another country?

Hello! I have a AT&T sim card that I used in US between 2019/20, I will go back and I still have this SIM. I would like to active a prepaid AT&T method plan from Italy before I travel but I need to be sure that this SIM Card is still activated. How can I do it? Thanks for help.

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146

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Can’t receive text messages and can’t login to my account

I need to pay my AT&T prepaid but I am on Peru and the website wants a verification code which I can’t receive. What do I do now?

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28

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

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7.1K

17

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HACK FROM AMERITECH

I RECEOVED A MESSAGE TODAY FROM MY CREDIT CARD DARK WEB SEARCHES. APPARENTLY AN EMAIL FROM AMERITECH HACKED MY PHONE NUMBER AND OTHER INFORMATION. THE EMAIL ADDRESS IS 5HIS HACK CAME FROM IS : Email [email scrubbed] ĤAS AMERITECH BEEN HACKED AGAIN.

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187

5

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Cannot activate prepaid service after purchase of $300 for 1 year plan

I recently ordered the AT&T prepaid $300 for 1 year promotion from the AT&T site on Monday, January 6th . I received my SIM card and my number port status from my prior carrier shows as confirmed. However, whenever I try to activate, I get a GA309: "We hit a snag" error. Because AT&T hasn't activa

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1.3K

1

0

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Cancelling Autopay prepaid

Hi,I signed up for a prepaid sim card in January in Virginia and have recently left america back to my home country australia due to coronavirus and obviously want to cancel my auto payments as i no longer need to use the sim card. I don't have an at&t login online to cancel the autopay and am not s

Questions

87

2

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

Questions

158

1

0

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Switching to internet only

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

Questions

140

2

0

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