I recently ordered the AT&T prepaid $300 for 1 year promotion from the AT&T site on Monday, January 6th . I received my SIM card and my number port status from my prior carrier shows as confirmed. However, whenever I try to activate, I get a GA309: "We hit a snag" error. Because AT&T hasn't activa

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

is there a way to get your location for 1 specific day when you do not have the device anymore? I have tried and tried everyway I know how and cannot get the information I need!! Its very important please help!!!!

I need to reset the password on my old att.net mail

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

My wife and I are both on our wireless account. When we established it I had a separate business account and so we made her primary on this one. She doesn’t want to deal with it plus if we switch I can get the veteran discount. since we are already on the account, it goes to my email and my credit

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

I bought my phone from a friend and it says sim locked in the settings and when i try to unlock it on AT&T device unlock site it says “Looks like the device you want to unlock is active on another AT&T account.” Is there any way to fix it? And what does it mean it’s active on another AT&

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

So I noticed my iPhone shows pink on my account but i have a green one? Should this be something I have to fix or just a glitch. It took forever for them to get my line working I would hate to call and have them move things around and I’m out of service again. :/

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off

I was approved for the ACP and a Lifeline program and I wanted to get ACP benefits with you guys. My application ID [EDITED per Community Guidelines]

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

Where does one find their Account number?

I will be moving in the next month and want to cancel U-verse. Can I cancel U-verse and switch to DirectTV without paying any penalties? I will be out of my promotion period for TV in July 2020. However I had to upgrade my internet since I am working at home due to the coronavirus which may of enter

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able