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We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread! New Total Due Layout &
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U-verse TV Account
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HelloWhen proceeding to submit a U-Verse payment to my account. Two options "Checking Account or Debit Card". My choice was to pay via my checking acct. When entering my Name/Routing number/Account Number. then clicking continuing the Red Alert message came up stating "Invalid Routing Number" ! What
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U-verse TV Account
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I'm a very long term ATT Prepaid client, probably more than 40 years. I have 2 phones and they both have been on the 10 Cents a minute plan since it was first offered many years ago. On 9/30/22, ATT eliminated my long standing balance of $600 + ($300+ on each phone) which accrued when I had to buy
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Account & Usage
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I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?
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Wireless Account
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I placed an order yesterday at 513 and sent over id like the link said. I chatted with someone today online that said looks like it’s being processed. I was hoping to have this Friday. Estimated ship date was 11-9/11-10 with delivery of 11-10 or 11-11. Usually when I order it’s fine in a day and rec
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Phone & Device Upgrades
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Hello, Would it be possible to get a print out of the text messages of this line from 10/01/2022-10/31/2022?
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Account & Usage
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Is there a way to permanently delete iMessages from my account? Not just my phone
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Wireless Account
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My friend who was helping me with cleaning my apartment, accidentally threw the return shipping label out with the refuse. I need to reprint the return label and the returns agreement form.
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Wireless Account
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As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?
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U-verse TV Account
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I recently updated my email on AT&T account. Having login trouble now on mobile app. HBOMAX has the old email on file. Could this cause my login problems and how or where can I fix the problem?
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HBO Max Login & Installation
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We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
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AT&T Phone Account
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I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips
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Wireless Billing
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I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,
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AT&T Mail Login & Security
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I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to
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AT&T Internet Account
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Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step
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Wireless Account
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Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month
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Account & Usage
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I got this text from [EDITED]>Hi, it's AT&T. To continueusing our services, pleaseverify account ownership toprevent permanent accountsuspension. and it took me to this page…. [EDITED per Community Guidelines] is this legit?
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Wireless Account
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I put my sim card into a Verizon phone that was not unlocked, and now that I have returned the sim card to my phone, it says it is not connected to a network. I can't text or call and have to use WiFi. Would appreciate any input or advice to aid me with my stupidity. I have a prepaid sim. If that ma
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More AT&T PREPAID Discussions
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When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?
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Account Features
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I am having an issue with my email on my Kindle Fire. I have an @att.net email account and have tried using multiple email apps to access the email via IMAP using the following: imap.mail.att.net and smtp.mail.att.net I keep getting either a "incorrect username/password" or "Server not responding" e
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AT&T Internet Security