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I need to locate our business account representative. TMobile, Verizon - BOTH very easy to deal with for this... AT&T?... on hold for the second time today - dead air - going on 45 minutes... and being told that with a business plan?... there is no account rep? Are you kidding me? I
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AT&T Internet Installation
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I will be moving in the next month and want to cancel U-verse. Can I cancel U-verse and switch to DirectTV without paying any penalties? I will be out of my promotion period for TV in July 2020. However I had to upgrade my internet since I am working at home due to the coronavirus which may of enter
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U-verse TV Account
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I can't send or receive messages with my AT T email account..Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help.
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AT&T Internet Account
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We suspended our AT&T account in early January, but we're still getting bills, with no explanation about what the bill is for. Today I tried to call the regular number (800-288-2020) to inquire about this, but couldn't get through the automated phone setup. I was told I had to pay $7 for an all
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AT&T Internet Account
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I plan to join the AT&T internet plan, but I can't create an account, because when I want to create an account, it only shows me to let find your account. Should I first call the company and tell them my plan before I can create an account
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AT&T Internet Account
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Hey so i let my friend add me to his account. I left my phone provider and all of it. My friend has recently passed away and now i cant use my phone or can’t get verified to be on the account. How do i get my number released ? I was able to find out the bill has been racked up to 700-800$ though. I
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Phone & Device Upgrades
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I need to transfer over 48,000 photos to an external hard drive, a huge USB or several. From my Galaxy note9 . Wireless and Hotspot are too slow - will take weeks! Will ATT store do this as I got new phone from them? Do they have the capability? Give me other suggestions. I went to Walg
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Samsung
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I have bought iphone used from america locked and I can’t unlock it I’m not the first user i don’t know the account of the first user and i cant reach him i want to request to unlock it or know the payment plan I have the imei code and the serial no and my icloud on it anythi
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Apple
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I want to change my monthly (30 day) prepaid plan (plus the three additional multi-line plans on my account) on July 9, via web acct, one day before the new 30 days roll over. Currently, there is over $200 in the account. The new plans will cost a total of $80 after multi-plan discounts. Can the c
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More AT&T PREPAID Discussions
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I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st
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Account & Usage
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Just got an email that my account is no longer associated with my email address and phone number. I just paid in full yesterday. And now my service does not work. I need immediate help. Your website says 24/7 help but when I call they say you're closed at 9pm.
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Account & Usage
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Can you please point me in the right direction on how to find my AT&T Account number for AARP?
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Community lounge
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I have bought a mobile which is not reported but when requesting unlocking it tells me that the equipment is still under contract... what can I do?
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Other Phones & Devices
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I am thinking about buying Sansung Watch 4 with LTE. During 4 months/year I would like to not have to take my phone on hikes with me. I understand it would be about $10/month to add the watch to my wireless plan. What I cannot find info on is how much it would cost me to put the phone on vacation h
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Account Features
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Is there support email I can send my demand over faster or fax
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Wireless Account
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Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???
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Wireless Account
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Hello there, I am trying to add an additional user to my prepaid account but when I try to do so, I keep getting a 'Subscriber is not valid' error. I am thinking the number must be ported over but I am unsure how to go about doing that. The number is attached to a T-Mobile account that is NOT
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Account & Usage
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Someone stole my Apple iPhone 7 plus so I bought a new device and in order to transfer my account to a new one I have to be able to sign into my account but I'm unable to I can't talk to a person for some reason probably because I can't sign into my account and this isn't helpful to me at all. All I
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Online Account Access
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I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla
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Online Account Access
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I’m new to att and got an email giving a bill estimate that includes about $122 in taxes and fees. Is there anyone here who can tell me what they pay in taxes and fees every month for their service? As a reference we will have 4 lines in our account. Our bill would be almost $300 if those are the co
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Wireless Billing