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Help from agent to move payment arrangement due today
I have seen some agents answer questions or help with accounts and I have a payment arrangement due today that I need to move or split up another way if possible and I don't want to lose service before I can get someone via phone when they open tomorrow. I waited on hold for almost 2 hours earlie
Questions
• Wireless Billing
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secure key email subaccount
I have three email sub-accounts for family members. I've recently updated my email clients to use the new Oauth secure key for my primary email. So editing my email clients is not the problem. However, I cannot find a way to generate a key for these sub-accounts. I can get to the
Questions
• AT&T Internet Security
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Rewards card question
Hello,I want to become an AT&T customer and I will be signing for an internet and tv services.Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week.Are these reward cards like real cash that I can spend anywhere or they will be valid to sp
Questions
• U-verse TV Account
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Latest version of myAT&T iOS app does not work
The latest version of the myAT&T app for iOS crashes continuously and does not work at all. I get the following error message every time I try to login: “Error - myAT&T is temporarily unavailable. We apologize for the inconvenience. Please try again later. (RESLGN0103)” I’ve tried uninstalli
Questions
• Online Account Access
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Cannot Combine all AT&T accounts to one ID
From AT&T “Go to my account”, I selected - “Combine all your AT&T accounts to one ID” I was able to link one of my email subaccounts without any problem. When I try to link a second email subaccount, I keep getting the following message (for over 3 weeks now): "Sorry, but we can't combine [email
Questions
• AT&T Internet Security
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How do I get a AT&T prepaid bill?
How do I get a AT&T prepaid bill?
Questions
• Account & Usage
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ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck
I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ
Questions
• Wireless Account
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Releasing a number from a plan
Hello, I'm on a family plan. I pay for my service on monthly basis to the account holder. Recently I asked the account holder to release my number so that I have my own account. The account owner is refusing to do so. What can I do?
Questions
• Wireless Account
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Cricket sim to ATT phone
If I put my cricket sim card in an ATT phone will I be in the cricket plan or will it make me switch over?
Questions
• Other Phones & Devices
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My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of
My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my
Questions
• Wireless Account
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Cancelling U-Verse Service
Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt online. The online account keeps trying to get me to merge my accounts,
Questions
• U-verse TV Account
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I can't pay my bill because I can't access my internet account (fixed wireless). Please help.
I cannot change my fixed wireless internet account number. Which means, I cannot pay my bill. It's been due for days. When I try to login, it keeps sending me to a previous account I had before I upgraded. And technician took the previous equipment back to att for me. How can I access my new account
Questions
• AT&T Internet Account
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Property Damage from Fiber Install. Claims Numbers arent working
Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!
Questions
• AT&T Fiber Installation
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How to cancel from outside U.S.
I am currently overseas, but unfortunately I cannot visit the U.S. because Covid-19 does not allow free international travel.I would like to cancel AT&T Wireless while I am outside the U.S., but the 800 number will not connect from outside the U.S.Does anyone know how I can cancel AT&T onlin
Questions
• Wireless Account
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After porting our number, people in our local area with AT&T service can't call us
We ported our number (Land Line) away from AT&T on Dec.15th. We switched to a VoIP provider and now none of the people in our local area with AT&T service can call us. AT&T said the issue was with the new carrier so we ported to another VoIP provider and we have the same results.&
Questions
• AT&T Phone Account
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How to connect to the AT&T cloud
How do I connect to the cloud to manage my account??
Questions
• Wireless Account
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AT&T cor df 3 charges
There are 3 pending charges from AT&T cor df, I do not have AT&T? I don’t know where the charges came from ? This happened on Sunday June 12 which seems odd?
Questions
• Wireless Billing
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Canceling my service?
I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv
Questions
• Account & Usage
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Is this email spam for for real?
AT&T MAIL <[email scrubbed]> Sun, Nov 21 at 2:07 PM Mail UPDATE Dear User, This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version. If you choose not to update your account on or before
Questions
• AT&T Internet Security
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Keep number for half an year
I left the US in Feb and may go back in Aug so I plan to keep my att number for half an year.AFAIK I will lost my number without payment for more than 60 days from my last balance expeiration.Does it mean that I need to pay $5 every 60 days to keep my number?I have $2 Daily Plan, and paid $5 on Feb
Questions
• Account & Usage