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A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.
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Other
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I Constantly get calls from the same Company but calling me with a different Number and Area Code sometimes several times a day at different hours also. I Do Not Want to use the Phone Call Blocker At&t has because I don't want to pay for it and it blocks All calls even Important calls I do want
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Android
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How do I cancel my account?
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Account & Usage
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Closed
Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and
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More AT&T PREPAID Discussions
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My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time). Can someone help?
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Device Features
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Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
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Samsung
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Can a subaccount be 'untied' from the main account to be used by the other person without affiliation to the main account that established it? Like husband and wife had an @sbcblobal.net account. Husband used the main email address, wife used a subaccount email address. They divorce.
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AT&T Mail Features
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I jus activated my hotspot 3 days ago and was told that my at&t account password would be the last four digits of my phone number but when I try to login to on paygonline for at&t it doesn't work. When I try to select the option to send a confirmation code to my account via text, my hotspot
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Account & Usage
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Hi, my email account has been locked for about a day due to too many failed login attempts. I can't login on any device, which is very problematic. What should I do now?
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AT&T Internet Account
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These are on my bill and an extra $40 for both of these services
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Wireless Billing
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How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.
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Wireless Account
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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My wife and I are on the same account. The account is under my name. Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name. Is there a way to have her phone number associated with her name even though I am the account
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Wireless Account
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I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is
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Android
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I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance. wkmatl
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Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
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Apple
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Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool
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More AT&T PREPAID Discussions
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I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
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Wireless Billing
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I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
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Wireless Billing
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I found my account can not be signed in and it asked me to connect Customer Service. But I am currently not in the U.S., is there any email address that I can access to AT&T Customer Service? Thank you for reading and have a nice day.
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Account & Usage